Client Success & Growth Coordinator

Location:
Remote

Type:
Full-Time

Start Date:
June 2025

Reports To:
Managing Partner

GetFresh Ventures (GFV) is a venture catalyst firm that partners with early-stage founders to unlock momentum, scale with precision, and design growth that lasts.
We are embedded execution partners-working hands-on with entrepreneurs to accelerate go-to-market progress, unlock capital, and build the infrastructure required for long-term value creation.

Our proprietary methodology, Growth by Design, transforms high-potential startups into investor-ready, systems-driven businesses.
GFV supports founders through the entire growth arc:
from initial market fit through scalable execution and exit readiness.
We exist to turn traction into velocity, and ambition into enterprise value.

Our portfolio spans 30-40 early-stage companies across North America, Europe, and Asia, ranging from AI-native platforms to healthcare, SaaS, and tech-enabled services.
If you want real exposure to how modern startups are built and funded, this is the front line.

This role reports directly to Diraj Goel, founder and Managing Partner of GFV.

Diraj is a high-performance operator, strategist, and growth partner with over 30 years of experience scaling companies across startup, scale-up, and enterprise contexts.
His track record includes:

• Helping scale WebCT to a $180M acquisition by Blackboard
• Leading post-acquisition integration for ActiveState into Sophos
• Scaling Vision Critical from $5M to $120M+ in revenue
• Growing Hootsuite to over $100M in ARR and building its international expansion and strategic partnerships functions
• Creating and leading the BC Tech HyperGrowth Accelerator, guiding some of Vancouver's most successful startups
• Coaching over 60 early-stage companies, with 6 successful exits
• Building the Growth by Design system that powers GFV's approach today

Diraj is driven by systems thinking, ADHD-level pattern recognition, and a deep belief in building real value over hype.
You will work directly with him-learning how execution, capital, and decision-making actually scale companies.

We are hiring a Client Success & Growth Coordinator to serve as the connective tissue between our founder, our clients, our systems, and our execution playbooks.
This is not a support role-it is an opportunity to become a second brain, workflow owner, and execution partner across dozens of founder relationships.

You will:

• Join client and investor calls
• Track what matters and make sure it happens
• Operationalize ideas into workflows
• Deploy AI tools to automate repetitive tasks
• Document and structure internal knowledge
• Own the processes that increase GFV's capacity to serve at scale

If you want to work inside real startups, run alongside a founder who operates at speed, and learn how to build companies through disciplined execution-this is the best seat in the house.

You are not looking for permission-you are looking for problems to solve.

You thrive in ambiguity, seek clarity through structure, and obsess over workflows that work.
You are likely someone who:

• Learns by doing. You have set up your own dashboards, taught yourself how to use a new tool just because it looked powerful, or watched multiple YouTube tutorials until something made sense.
• Experiments constantly. You may have built a small newsletter, tested workflows in Notion, created automation in Zapier, or run a mini referral engine-just to see how it worked.
  You are not afraid to break things in order to learn.
• Builds systems instinctively. You do not wait to be told how to track something.
  You create spreadsheets, docs, or trackers because it makes your work-and the team's-run cleaner.
• Is highly organized and reliable. You pride yourself on not needing reminders.
  You follow through.
  You close loops.
  You know what is outstanding and where things stand.
• Is curious about how things work. You are interested in vibe coding, acquisition channels, funnel conversion, investor psychology, and what makes a great go-to-market machine.
  You dive into rabbit holes-and come back with frameworks and questions.
• Communicates clearly. You write great meeting notes, structure your thoughts well, and are comfortable across WhatsApp, Slack, Google Suite, Loom, and async comms.
  You are brief, accurate, and helpful.

This role has a clear path to growth.
Within your first 12 months, we expect you to own and master the following execution zones:

• Join all client and internal growth meetings with the Managing Partner
• Conduct structured research ahead of meetings:
  company, industry, funding history, and key players
• Write and distribute clear post-meeting notes within 24 hours, capturing action items and key insights
• Build and maintain founder-facing trackers, task lists, and check-in systems that show progress over time
• Support the deployment of GFV's Growth by Design playbooks with consistency and visibility

• Maintain a clean, current HubSpot CRM across all clients, partners, investors, and channels
• Help qualify leads, tag referral sources, and improve the attribution tracking across our portfolio
• Create dashboards showing deal progression, founder funnel health, partner activity, and investor touchpoints
• Own weekly sales funnel reporting:
  What moved? What stalled? Where are the gaps?
• Track and report on conversion metrics, open loops, and GTM velocity-highlighting risks proactively