Product Manager

Competition Number:
2025-007

Functional Area:
Data & Digital

Location:
200 Front Street W, Toronto Ontario

Job Term:
Permanent full-time

Hours of Work:
36.25 hours per week

Bargaining Unit:
AMAPCEO

Job Code:
AMAPCEO 6

Salary Range:
$82,217 - $121,155

Posting Status:
Open

Posting Date:
May 12, 2025

As a Product Manager at Supply Ontario, you will be responsible for setting product strategy and defining roadmaps for core digital products.

This position will be engaged strategically throughout the product lifecycle to define and drive product vision, definition, roadmap, develop activity and related customer lifecycle activity.

Key responsibilities include:

Lead product management for core products at Supply Ontario:

• Develop and execute comprehensive product strategies that align with the Supply Ontario's goals and objectives.
  Define product vision, roadmap, and release strategies.
• Lead cross-functional teams, including technologists, design, vendors, and program areas to deliver high-quality products on time and within budget.
  Define requirements, create user stories, and oversee the development process from concept to launch.
  
• Consult with clients to provide advice and help in defining product requirements and identifying solutions and deliverables suited to client needs, provide product development expertise and make presentations to product teams and senior management to discuss product strategies/project status, identify and recommend resolution of complex product design and development issues and gain approval for new approaches or opportunities for service/product development.
• Manage the product lifecycle from ideation to end-of-life.
  Monitor product performance, gather feedback, and iterate to continuously improve the product.
• Define key performance indicators (KPIs) and metrics to measure product success.
  Analyze data to gain insights, track progress, and make data-driven decisions.

Support the Product practice at Supply Ontario:

• Dive deep, through user research and other techniques, to understand internal and external users and their problems, and champion those problems with product teams to craft and share a vision for how we can best solve these problems.
• Work with experience design and data experts to conduct user research, market research, and analysis to identify user needs, market trends, and the competitive landscape.
  Use insights to inform product decisions and prioritize features.
  
• Develop, foster and manage effective relationships and partnerships with clients, partners, and vendors, in and outside of Supply Ontario, to facilitate cooperative approaches to public and business service delivery.
• Educate stakeholders on digital and product design principles and values.

Successful candidates will demonstrate the following:

• A minimum of 5 years of experience in digital product management.
• Experience developing a product vision and strategy, and leading multi-disciplinary teams to achieve that vision from concept to launch using such methods as agile.
• Experience providing guidance in the areas of digital systems/products, data sources and the collection and context of data.
• Ability to communicate effectively with technical and non-technical stakeholders, cross-functional teams and across business lines.
• An understanding of the digital marketplace, digital platforms, technology and market trends to identify product opportunities.
• Ability to use data to make decisions, gathering anonymous data insights by design to improve product outcomes.
• Thorough knowledge of and experience with a broad range of technologies, including common internet protocols, web analytics, semantic markup, REST, and other foundational web technologies that underpin modern digital applications.
• Ability to embed privacy and security into product delivery processes and design.
• Thorough knowledge of and experience with the Accessibility for Ontarians with Disabilities Act (AODA) and WCAG 2.0 AA.
• Problem-solving skills and the ability to think creatively to provide solutions that meet business area needs.
• Verbal and written communications to lead discussions and make presentations to business areas, succinctly define roadmaps, and communicate complex concepts in ways that can be understood by a variety of audiences.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams) and other internal applications, as required.

Supply Ontario offers a competitive compensation package including benefits and defined benefit pension plan.

The selected candidate will be required to reside and work in Ontario and be legally eligible to work in Canada.

Candidates are required to provide references for verification, and to complete a criminal background check.
Details will be provided through the application process.

Please apply by May 27, 2025.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Supply Ontario endeavors to promote the principles of diversity and inclusion in all of our policies, practices, and the way we do business while ensuring compliance to the Canadian Human Rights Act and the Ontario Human Rights Code.

We are committed to building a team that reflects the communities we serve, and to promoting a diverse, inclusive, accessible, respectful, and equitable workplace.

We invite applications from all interested and qualified individuals, from all backgrounds, and walks of life.
Your experiences are valuable, and we're excited to learn how you might be able to lend your skills to further Supply Ontario's mission and achieving its vision.

At Supply Ontario, we recognize and value the exceptional skills, dedication, and diverse perspectives that veterans bring to the workforce.
We strongly encourage veterans to apply to join our team.

We are committed to providing employment practices and accommodation that are in compliance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code.
If you require accommodation at any stage of the recruitment process including in relation to the materials and processes to be used, please notify Human Resources at Talent Acquisition (CSCO) talentacquisition@supplyontario.ca.

If you request accommodation, Human Resources will consult with you to provide or arrange for suitable accommodation in a manner that takes into account your accommodation needs.