Change Manager

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Title:
Change Manager (CM)

Location:

(primary work location is Fredericton, NB)

Duration:
May 19, 2025 - May 18, 2027
(2 years)

Job Overview:

The Department of Health is seeking a highly skilled Change Manager to lead, plan, and implement change management strategies within large-scale healthcare transformation initiatives. The successful candidate will be responsible for engaging prescribers, clinicians, and senior stakeholders, and driving adoption of new systems and processes-particularly those involving healthcare technologies such as Clinical Information Systems (CIS), Electronic Health Records (EHR), and other digital tools.

Key Responsibilities:

  • Lead and execute prescriber and clinician engagement strategies
  • Partner with CMIOs, CNIOs, and program leaders to build change readiness
  • Design and deliver communication and training initiatives in both French and English
  • Conduct impact assessments for business process and technology changes
  • Develop benefits evaluation strategies and change readiness surveys
  • Facilitate change management workshops and stakeholder engagement events
  • Analyze clinical feedback and adapt strategies to enhance adoption
  • Manage tasks and risks using Jira and other tools within the Office 365 suite
  • Supervise and guide junior change management team members

Ensure privacy training is completed and a non-disclosure agreement is signed

Mandatory Requirements:

Post-secondary education in a health-related field or equivalent experience

5+ years in a senior-level change management role impacting healthcare providers

Experience with healthcare technology changes (e.G., EHRs, CIS)

Preferred Qualifications:

  • 8+ years in leading enterprise-level change management strategies in complex environments
  • 5+ years working with healthcare providers in change adoption contexts
  • Strong facilitation and clinical stakeholder engagement experience
  • Expert communication skills-both written and verbal
  • 5+ years of experience using Microsoft Office 365 and Zoom professionally
  • 2+ years of experience with Atlassian Jira
  • Formal training in change management methodologies (e.G., Prosci, ACMP, or equivalent)

Deliverables:

  • Engagement planning and implementation for clinical stakeholders
  • Change impact assessments and readiness strategies
  • Support for communication, HR, and training functions
  • Collection and analysis of clinician feedback
  • Oversight of clinician engagement team tasks and risks

Read the full job description and apply online on the recuiter's web-site

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