YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company?
Founded in 1969, our company pioneered cross-border express delivery and now operates in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people globally? The more people we connect, the better life becomes on our planet.
Join our team and discover how an international network focused on service, quality, and sustainability can connect people and improve lives through global trade. This benefits not only our customers but every team member too. To learn more about our culture, motivated people, and our purpose, please visit dpdhl.jobs/express
Do you want to make a difference? Then join our 'Insanely Customer Centric' Team and become a Certified International Specialist!
Overall Role Purpose
Manage and develop the assigned field sales territory to maintain and grow DHL's market leadership. Achieve personal sales targets while meeting key customer needs.
Your Tasks:
Manage and develop a portfolio of prospects and existing customers by building strong relationships to ensure customer needs are recognized and met.
Establish customer agreements, ensure pricing guidelines are followed, and profitability targets are met. Regularly review customer prices and renegotiate when discrepancies between actual and promised volumes occur.
Develop strategies to secure business from competitors and prospects quickly. Build a prospects pipeline to support this approach and target accordingly.
Exploit all opportunities from existing and potential customers to maximize DHL's penetration in the assigned territory.
Create and implement a personal sales plan and call cycle aimed at gaining new business and growing existing accounts to meet sales volume and profitability targets.
Manage customer-related information by communicating with the sales team and updating sales systems for accessible customer and territory data.
Monitor customer performance, loyalty, and satisfaction to gauge success and identify risks. Take corrective actions as needed.
Represent DHL's brand and values through professional appearance and conduct, fostering strong customer relationships.
Your Profile:
At least three years of sales experience, preferably in the service industry.
Strong planning and organizational skills.
Ability to build and maintain relationships.
Effective influencing skills.
Demonstrated drive and initiative.
Strong numerical skills.
Proficiency in computer applications.
Excellent communication skills, both written and verbal.
Strong analytical skills.
Commercial focus.
Highly self-motivated.
Effective presentation skills.
Proven sales track record.
Arabic language skills are an advantage.
Our Offer:
Strong career development opportunities within an international environment.
Great workplace culture and colleagues.
Comprehensive benefits program.
If you see a personal challenge in these diverse and responsible tasks, then apply now!
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