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__________:The rate would be $90 a night for the room.
That doesn't include meals. ( ____ )
__________:Very good Mr. King. We look forward to seeing you and your
family on the fifth of September. ( ____ )
| Hotel types | Definitions |
| The highest standard of hotel with very good services, facilities, decorations, friendly staff, and expensive. | |
| A hotel, which has the essential facilities and is cheaper than a luxury hotel. | |
| A hotel located at or near the airport for passengers of transit flights. | |
| A good hotel with modern facilities for business and good security for businessmen. It is usually in the business center. | |
| A hotel with a place for cars or motorcycles. It is located close to highways but doesn’t have a lot of facilities. | |
| A private house often run by a family. It is small and usually has a few rooms. There is a very nice or cozy atmosphere there. | |
| A hotel where the tourists can stay on their holidays or trips with good entertainment. There are fewer facilities in a tourist hotel than a luxury hotel, but it has good value. | |
| A very cheap hotel with limited facilities |
What kind of hotel would be suitable for the following people?
| The guest | Hotel types |
| Mr. Brown, "I'm driving to San Francisco. I need somewhere to stay for the night?" | |
| Mrs. Houston, "I'm flying to Hong Kong early tomorrow morning." | |
| Mr. Rousseau, "I'm spending three nights in Arcadia. I want to stay in the best hotel in the city." | |
| Jack, "I haven't got much money, but I want to stay in the best hotel possible." | |
| Joan and Sue, "We are students so we aren't very rich. We need somewhere to stay during our trip." | |
| Mr. Kaplan, "I'm going for a week's holiday in the Mediterranean. I want a hotel with its own beach and plenty of entertainment." | |
| Miss. Hoa, "I'm here on business. I need a hotel in the commercial district of the city." | |
| The Johnsons, "We want to live in a house with a nice family atmosphere. However, we haven't got a lot of money." |
Room Types
Match the names of room types with their definitions.
Double roomTwin roomFour-bed room
Single roomTriple roomQuadSuite
| Kinds of room | Definitions |
| A room for one person with one bed | |
| A room for two persons with one big bed designed for two | |
| A room for two persons with two separate single beds | |
| A room for three persons with three beds | |
| A room for four persons with four beds | |
| A room for four persons with two double beds | |
| A series of connected rooms used as a unit |
What kind of room would be suitable for the following people? There may be more than one type that suits their requirements.
| The guest | Kinds of room |
| Mr. and Mrs. Johnson. | |
| The Smiths (the parents, one boy, and one girl) | |
| Hoa and Chi (the friends) | |
| Mr. Rousseau | |
| A group of three students | |
| A group of four people (the friends) |
Reservation documents
1. What documents does the receptionist need during reservation procedure?
the room chart
the reservation form
What are these documents for?Write a brief explanation for the purpose of the
Notification Switch
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