Customer Service Housekeeping Supervisor Job Summary:
The Housekeeping Supervisor oversees all aspects of a busy department, working behind the scenes to care for guest rooms and common areas.
From managing the safe and efficient use of resources to coordinating housekeeping teams, the Housekeeping Supervisor always keeps the guest's interest in mind and ensures that room make-ups, turn downs, and room turnovers meet the standards and expectations of Twin Farms.
Responsibilities of the Housekeeping Supervisor:
Essential functions include but are not limited to:
Overseeing operations related to regular renewing, refreshing, straightening, cleaning, clearing, and sanitizing of accommodation and common areas.Working during weekends:
Friday-Sunday (other two days are flexible), and Holidays is required Working closely wither other departments to coordinate services for timely and efficient room preparations and turnover.
Seeing that rooms are fully inspected for readiness - ensuring all details are properly managed.
Ensuring that housekeeping staff is adequately restocking inventory - linens, towels and bathrobes, bath amenities, beverages, and other products.Training staff in a lateral and guest service disposition, as well as safe and efficient work practices- especially in use of vehicle, cleaning products, tools, and equipment.Ensuring that PPE (personal protection equipment) is properly utilized per job requirement and appropriate care, maintenance, and storage of PPE is routinely observed.
Conducting any other duties as assigned or as needed with regard to cleaning operations.
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