Delivery Manager

Manning Global AG
FR - Marignane
May 11, 2025

Our client, a global information technology services and consulting company, is recruiting for a Delivery Manager to join their business in Marignane/Marseille, France.

Position Title:
Delivery Manager

Position Type:
Permanent

Start Date:
ASAP

Location:
Marignane/Marseille, France

Contact:
Bojan Ulemek | +49 89 23 88 98 671

Our client is looking for an experienced Delivery Manager to lead and oversee service delivery for their prestigious customer in aerospace. The candidate will be responsible for managing project delivery, optimizing operational performance, ensuring profitability, and acting as a key liaison with the customer. The role involves both operational management and strategic development of the business. This position includes but is not limited to the tasks below. The scope is designed to be broad enough to cover all typical responsibilities expected from a Delivery Manager in such a high-level environment.

Skills

Financial & Performance Management

Prepare, update, and report financial dashboards weekly to the management
Optimize margins by identifying and correcting loss-making activities
Propose and implement corrective action plans to regain profitability
Provide accurate forecasts and financial visibility on upcoming months
Track and update KPIs, ensuring alignment with business objectives and quality standards
Quality & Risk Oversight
Get the presentation ready and validate monthly Quality Review Meeting (QRM) reports
Ensure action and risk trackers are up to date across all projects
Ensure service deviations and KPI anomalies are addressed with clear action plans
Control and review QRM presentations in collaboration with responsible teams
Guarantee that quality processes and tools are implemented and adhered to

Customer Relationship & Communication

Attend client to meet at least 1 times per week to ensure project alignment
Document key meetings (QRM/CRM or client visit/meetings) with accurate minutes
Act as the point of contact for escalations, issue resolution, and performance discussions
Maintain proactive communication with internal teams and stakeholders

Team Management & Internal Coordination

Set up a strong and efficient team organization aligned with EBITDA and revenue targets
Identify bottlenecks and propose internal adjustments with the Global Delivery Manager
Support technical and financial performance reviews with clear and precise objectives
Follow HR processes (salary reviews, leave/absence tracking, performance evaluations)
Lead or contribute to technical interviews and recruitment, ensuring agile hiring cycles
Anticipate staffing needs and manage talent pipeline to prevent resourcing gaps

Business Development & Strategic Expansion

Collaborate with the end customer Account Manager to identify and develop new business opportunities
Contribute to tender responses and support bid management processes
Provide internal communication of any potential leads or growth opportunities
Stay vigilant about client context and propose innovative services or solutions

Qualifications

Minimum 4 years of experience as a Delivery Manager or equivalent position
Proven ability to manage large, multi-disciplinary teams in a technical environment
Strong financial acumen and experience in margin optimization and forecasting
Excellent interpersonal skills and customer orientation
Able to take ownership, make decisions, and work independently
Demonstrated ability to resolve conflicts and lead continuous improvement
Flexibility skills required
English and French fluent

Read the full job description and apply online on the recuiter's web-site

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