Manager - Housing Programs

Yukon
CA - Yukon - Whitehorse
May 24, 2025
Financial

YHC's vision :
To create healthy homes and communities to support Yukoners' wellbeing and life opportunities.

YHC's mission :
To provide Yukoners with stable, affordable, quality housing that

creates opportunity and builds community.

Improving the client experience :
We are committed to continually assessing Yukoners' housing needs and providing responsive solutions that build connection and community.

Strengthening community wellbeing :
We believe in empowering Yukoners by providing a wider range of housing options and helping create a sense of home that supports their wellbeing.

Improving the provider experience :
We will lead a strong housing sector with partners who have shared values, driving better outcomes and a healthier future for Yukoners.

Building a sustainable future :
We will demonstrate how our annual investments are achieving intended results and improving the wellbeing of Yukoners.

The Housing Operations branch plays a critical role in ensuring effective management of over community housing units across 14 communities, territory wide. The branch is responsible for the day-to-day operations related to community housing, including lease management, rent collection, and tenant communication. Additionally, the branch provides support services to tenants to help them maintain their tenancies successfully. This may involve supporting changes in a tenant's financial situation, or addressing issues that could jeopardize the stability of tenancies. Ultimately, the branch strives to create a safe, supportive, and well-managed environment and community for all tenants.

The Housing Operations branch also administers rent subsidy programs designed to help low-income clients with the high cost of housing. These programs are crucial to supporting clients maintain housing stability and enabling clients to focus on other aspects of their well-being.

The opportunity…

This is a permanent, full-time position, working 75 hours bi-weekly.

Reporting to the Director, Housing Operations this position will provide support to the Housing Operations branch, to ensure fair and equitable services to Yukoners throughout the territory, by supervising and supporting the Supervisor, Whitehorse Housing Operations, Supervisor, Community Housing Operations, Housing Program Administrator and the Operational Finance Officer. The Manager, Housing Programs oversees 4 YHC programs :
Rent Geared to Income, Employee Housing, Seniors Supportive Housing and Canada-Yukon Housing Benefit. These programs deliver core housing support, primarily related to affordability, to over Yukoners.

The ideal candidate has…

Exceptional interpersonal skills
Strong verbal and written communication skills
Ability to take initiative, brainstorm and implement solutions
Can work independently and flexibly in an environment that requires continuous monitoring and reprioritizing of priorities
Critical thinking and problem-solving skills

Essential Qualifications

Please submit your resume clearly demonstrating how you meet the following qualifications. Selection for further consideration will be based solely on the information you provide in your resume. For more information on how to prepare and submit your resume visit this resource page on Yukon.ca

Post-secondary education in Social Work, Business or a related field
Experience in leading, managing, coaching and fostering a cohesive and dynamic team
Experience in analyzing, interpreting, organizing and presenting data and information for a variety of audiences
Experience managing financial resources including budgeting, forecasting and implementing financial controls
Experience at the community level in building relationships with internal and external partners and stakeholders
Experience working with diverse client groups, preferably with vulnerable populations, including work experience in mediation and conflict resolution
Decision making skills that demonstrate the ability to be consistent and responsive while balancing the needs of clients, programs, communities and government

Candidates who have education, training and / or experience equivalent to the essential qualifications listed above will be equally considered.

Desired Knowledge, Skills and Suitability

Candidates will be assessed using Yukon Government's Core Competency Framework, which includes the following competencies :

Thinking Strategically
Influencing Others
Taking Action and Achieving Results
Developing People
Demonstrating Client Focus
Modeling Interpersonal Skills and Personal Responsibility
Promoting Common Values and Ethics

Benefits :

Yukon Government has been recognized as a Top Employer in Canada since . In addition to a competitive salary, we offer many additional financial and non-financial benefits. Check out the Government of Yukon's many benefits here.

Conditions of employment :

Valid Class 5 Driver's Licence

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