About UsUnder the general direction of the direct superior and within the limits of established InterContinental Hotels Group policies and procedures, provide support and assist in achieving high standards of documentation and record keeping across the training function. Ensure Learning & Development initiatives are advancing the business. Promote the desired work culture aligned with the five core values of IHG: 'Winning Ways' - "Do the right thing," "Show we care," "Aim Higher," "Celebrate Difference," "Work better together," and uphold the brand ethos.
Day-to-Day Responsibilities
Report directly to the Supervisor.
Ensure the cleanliness of the swimming pool, including water surface, surrounding areas, and plant life.
Check and log water and chemical readings regularly.
Follow daily checklists and procedures.
Assist the supervisor, therapist, and receptionist as needed; relieve colleagues during days off or meal breaks.
Serve guests at the entrance, provide towels for loungers, and assist with setup.
Ensure all relevant reports are passed to the health club in charge.
Attend and contribute to staff meetings and training sessions related to lifeguarding and first aid.
Monitor the pool and pool users, exercising appropriate control.
Communicate effectively with pool users and colleagues.
Participate in all health club events.
Assist in selling memberships.
Anticipate and prevent problems and accidents.
Intervene to prevent unsafe behavior.
Identify emergencies and take appropriate action.
Provide immediate first aid to casualties.
Perform pool cleaning tasks such as vacuuming and brushing.
Requirements
Fitness: Ability to stand most of the day with frequent bending and kneeling.
Literate: Good reading, writing, and basic math skills.
Flexible: Availability for night, weekend, and holiday shifts.
Articulate: Excellent communication skills; warm, welcoming, and approachable demeanor.
Certification as a lifeguard.
Benefits
We provide everything needed for your success, including a competitive salary and a wide range of benefits to support your work-life balance. We foster an inclusive environment where diversity is celebrated, and everyone is encouraged to bring their whole selves to work. As an equal opportunity employer, we are committed to creating a culture of trust, support, and acceptance, welcoming individuals from all backgrounds and perspectives.
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