Product Specialist – Showroom

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Company Description

La Marzocco is seeking a passionate and knowledgeable Product Specialist to manage our upcoming showroom in Dubai. This individual will be the face of the brand, ensuring that our coffee machines and company values are represented at the highest level. The

Product Specialist

will engage with customers, partners, and the local coffee community to deliver an exceptional showroom experience while supporting regional sales and marketing initiatives.
Position

Key responsibilities and duties
Manage the daily operations of the Dubai showroom, ensuring an exceptional customer experience.
Deliver product demonstrations and guided experiences to visitors, customers, and partners.
Act as a brand ambassador, maintaining in-depth knowledge of La Marzocco's product portfolio and company heritage.
Support the sales team by identifying customer needs, nurturing relationships, and generating qualified leads.
Host in-showroom events, workshops, and community activations in collaboration with the marketing team.
Ensure the showroom is visually aligned with brand guidelines and consistently well-maintained.
Collaborate on local marketing initiatives and campaign rollouts, contributing to customer engagement.
Collect feedback from visitors and share insights to improve customer experience and product positioning.
Maintain inventory of showroom equipment and supplies.
Manage showroom inventory and coordinate logistics for equipment and promotional materials.
Provide administrative support related to showroom activities (bookings, CRM updates, follow-ups).
Oversee the general upkeep and practical needs of the showroom, including restocking all supplies-from marketing materials to essential items such as office stationery and toiletries.
Requirements

3+ years of experience in

retail or showroom environments , preferably with premium or lifestyle brands.
Excellent interpersonal and communication skills; able to interact professionally with a diverse audience.
Strong organizational and problem-solving abilities.
Fluent in English and Arabic is advantage.
Passion for design, product storytelling, and customer experience.
Self-driven, proactive, and able to manage responsibilities independently.
Willingness to work flexible hours, including weekends or evenings, as required for events (Monday to Friday and occasionally weekend for special events)
Preferred Qualifications
Experience in luxury retail, home appliances, or design-focused product environments.
Familiarity with CRM systems and retail performance reporting.
Passion for coffee and coffee culture.
Other information

What we offer you:
Flat hierarchies and a familiar corporate culture that values your contribution and offers prospects
Varied and challenging activities with a lot of personal responsibility and creative freedom
As part of an international group, we offer you many opportunities for further development
Contribution to the company pension scheme
Company events
Type of position: Full-time, permanent position
At La Marzocco, we embrace differences in gender, age, ethnicity, race cultural background, disability, religion and sexual orientation. We believe that diversity and inclusion help us to attract, recruit, engage and retain of talented people whilst we are building an amazing workplace environment and positive culture
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PRIVACY NOTICE REGARDING THE PROCESSING OF PERSONAL DATA OF CANDIDATES
ISSUED PURSUANT TO ARTICLE 13 AND 14 OF REGULATION (EU) No. 2016/679 ('GDPR')
La Marzocco S. r. l. (hereinafter also referred to simply as "Data Controller"or "Company" pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (hereinafter "GDPR"), provides you with information regarding the processing of personal data (hereinafter "Data") concerning you, carried out in connection with your application for collaboration with
the Data Controller through the online recruiting channels made available by the Company on its institutional websites (hereinafter "La Marzocco Group"). "
PERSONAL DATA PROCESSED
The Data that may be collected and processed by the Data Controller in the context of the personnel search and selection process include:
name, surname, place and date of birth, tax code, residence and/or domicile, gender, telephone contacts, e-mail contacts, and other personal data, educational qualifications, work experiences, and any additional Data you include in your curriculum vitae (referred to as " Common Data ");
Data suitable to reveal health status (such as belonging to protected categories) or trade union membership, which may be contained in the curriculum or any additional documentation sent to the Company (pursuant to Art. 9 of the GDPR, referred to as " Special Categories of Data ").
WHY ARE PERSONAL DATA PROCESSED AND WHAT IS THE LEGAL BASIS FOR THE PROCESSING?
In order to carry out

activities related to the personnel search and selection process.
The condition that renders the processing lawful is Article 6, paragraph 1, letter b) of the GDPR, namely the execution of pre-contractual measures at your request.
With specific reference to Special Categories of Data, the condition that renders the processing lawful is Article 9, paragraph 2, letter b) of the GDPR, namely the necessity to fulfill obligations and exercise specific rights of the Controller or the Data Subject in the field of employment law, social security, and social protection.
HOW LONG ARE PERSONAL DATA RETAINED?

Your Data will be retained according to the following timelines:
If you submit an application and the Controller does not have any open positions that match your professional profile, your CV will be retained for a maximum period of 2 years from the date of submission and may be reviewed in the event that compatible job openings arise. At the end of this period, if the Controller has not involved you in any selection process, your CV will be deleted.
If the Controller, upon receiving your CV, involves you in the selection process, the CV will be retained for the entire duration of the selection activit.