Branch Manager

About the Role:

We are seeking a dynamic individual to lead and manage our Twisp branch. Our ideal candidate will be a strong leader who is passionate about providing exceptional customer service as well as dedicated to creating a positive work environment for our employees and promoting their professional growth. This position will coach needs based selling, provide branch operational support, will work closely with senior management to develop and execute branch growth strategies, and is expected to demonstrate leadership and engagement in the community. If you are looking for a leadership opportunity with a growing financial institution, this may be the perfect opportunity for you!

POSITION SUMMARY:

The Branch Manager is responsible for the overall operational and profitability of the branch by directing sales and business development, meeting operational objectives, and ensuring the branch achieves its annual goals. Duties include the management and leadership of employee development and engagement, continual coaching and performance management. The Branch Manager is responsible for prospecting and enhancing business relationships by identifying and referring sales opportunities for financial needs and presenting all options to the customer, following up as needed. Branch Manager relationship banking responsibilities include achieving goals, creating opportunities to identify a customer's financial needs across all product and service lines, and providing a referral to the appropriate department if needed. May also assist with other departmental duties as assigned.

The pay range for this postion is: $26. 73 to $40. 11 per hour.

BRANCH MANAGEMENT RESPONSIBILITIES:

Ensures that all customers receive the highest quality service, which promotes the retention of deposits and generation of operating income.

Will manage branch as profit center by developing sales and revenue generating programs. Includes creating branch sales plan, developing branch staff and sales activities to achieve branch sales and productivity goals.

Actively investigates opportunities for expanding market share and making Wheatland Bank more profitable, with particular attention to identifying prospective customers and additional financial needs among present customers.

Maintains active calling plan for Book of Business clients and prospects business calling plan of outside calls, which includes in-person and telephone cold calling.

Fully cross trained with Deposit Relationship Manager for cash management and remote deposit capture.

Introduces and cross-sells new and existing Bank products, including obtaining deposits and selling non-deposit services.

Maintains customer relationships.

Ensures an effective working relationship with other Bank personnel, as required to perform customer support and sales function.

Manages short and long range planning efforts for the branch, including profit plan and capital budget.

Prepares and provides input to the preparation of reports, planning strategies, and budget goals and results.

Ensures that appropriate daily, weekly, monthly and other periodic reports are reviewed in a timely manner.

Controls expenses to ensure the profitable operation of the branch. Examples include but are not limited to:Monitors budget-to-actual expenses.

Evaluates donation requests.

Submits supply requisitions.

Submits approved invoices to Accounts Payable in accordance with the Purchase and Expenditure policy.

Facilitates effective selling of Bank's products and services.

Actively solicits business from prospective customers.

Conducts customer calls

Assists in establishing sales and service goals and initiates necessary actions to meet and exceed those goals.

Maintains current knowledge of Wheatland Bank's and competitors' products and services, rates, and terms.

May provide credit services to customers in conformance with Bank lending policy and interest rate guidelines.

May have lending responsibilities or lending authority. If does not have direct lending authority, works closely with loan officer by identifying and targeting prospects, participating in meetings, cross selling bank products and services, and assisting loan officer with other duties as needed.

Maintains current knowledge of regulations.

Coordinates collection efforts.

Ensures compliance with regulatory requirements by complying with Bank policies and procedures and operating within all current federal and state regulations.

Ensures compliance with audit requirements by communicating audit standards to staff through continuous in-house audits and by exercising procedural controls and security measures.

Ensures that monthly branch certifications (audits) are conducted, reviewed, and submitted to Administration.

Maintains appropriate internal controls. Examples include but are not limited to:Dual control

Segregation of duties

Branch security

Maintains active involvement in community affairs.

May manage multiple branches.

Coordinates and maintains branch retailing elements, such as signage.

Accountable for marketing products and services, within marketing guidelines, to generate profitable revenue by calling on businesses, developing centers of influence, and networking in community. Coordinates branch advertising with Marketing Department.

Responsible for the maintenance and repair of the physical facilities and equipment of the branch, both internally and externally, including such activities as snow removal and external building cleanliness.

Obtains bids for unbudgeted repairs or maintenance.

Conveys a professional image at all times, both personally and for the branch personnel and facilities.

Other responsibilities may be assigned by management as needed.

SUPERVISORY RESPONSIBILITIES:

Carries out supervisory responsibilities in accordance with the Bank's policies and procedures.

Participates in hiring and termination of employees.

Responsible for employee performance appraisals, rewarding and acknowledging, coaching, delegating, goal setting, and motivating employees.

Ensures adequate training is provided to staff. Continuously evaluates training needs.

Ensures that branch personnel learn all appropriate software and hardware in order to maximize technical efficiencies.

Maintains good staff morale.

Makes recommendations for salary changes or promotions.

Conducts weekly staff meetings.

Maintains schedule of branch events.

Monitors staff performance and reviews incentive reports.

Ensures adequate branch staffing. Approves staff vacations.

Monitors/controls overtime.

Performs other tasks as requested by management (i. e. completion of various reports, profit plannin.