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[Customer Service / Remote] - Anywhere in U.S.
/ Up to $25 per hour / EST hours - As a Customer Support Associate you'll:
Act as a liaison between Fanatics Collectibles, Inc.
and consumers as a single point of contact to all customer inquiries regarding products, policies and services available; Model exemplary service through telephone, email, and direct mail channels; Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar; Build and maintain relationships with repeat consumers.
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