Senior Project Manager IT

Overview:

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

Paid vacation, sick time, and holidays

401(k) plan with company match

Medical, dental, and vision insurance

Short- and long-term disability plans

Life and accidental death & dismemberment insurance

Job referral bonus program

Responsibilities:

The Senior Project Manager, IT, reports directly to the Chief Information Officer. The Senior Project Manager is responsible for leading people and team(s) to deliver project(s) that span across one or more business units, manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. The SPM will also contribute to process improvement initiatives as it relates to improving project delivery. The Senior Project Manager has the authority to run projects and their directly reporting team on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

Manage a portfolio of complex initiatives that span one or multiple lines of business

Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.

Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously

Manage all aspects of multiple related and unrelated projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.

Report on project success criteria results, metrics, test and deployment management activities

Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

Prepare estimates and detailed project plan for all phases of the project

Procure adequate resources to achieve project objectives in planned timeframes

Manage the day-to-day project activities and resources and chairs the project management team meetings

Monitor staff performance and complete performance reviews

Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership

Understand interdependencies between technology, operations and business needs

Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices

Manage project scopes and changes.

Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders

Act as an internal quality control check for projects.

Manage ongoing quality control and participate in quality issue resolution.

Assist in dispute, negotiation, arbitration or litigation, as needed

Support formal/informal schedules to manage the engagement contract

Define the Statement of Work and Specifications for the requested goods and services

Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders

Delegate tasks and responsibilities to appropriate personnel

Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, key stakeholders and management team

Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas

Define success criteria and disseminate them to involved parties throughout project and program life cycle

Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and management

Coach, mentor, motivate and supervise project and program team

Deliver appropriate and effective executive level communication

Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results

Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives

Manage project and program issues and risks to mitigate impact to baseline

Continue professional development in order to keep abreast of emerging technologies, methods and best practices

Extensive understanding of project and program management principles, methods and techniques

Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

Performance reviews and staff development

Monitor the performance of staff

Regular attendance is required.

Comply with company C-TPAT and TSA security procedures.

Perform other duties as assigned

Qualifications:

Minimum of a Bachelor's degree (or equivalent) in Information Systems/Information Technology or equivalent and 5+ years project management experience, including tracking and planning projects and working with business stakeholders within a cross-functional matrix environment. Prior experience working in the transportation /freight movement industry desired. 1+ years of previous experience with gathering requirements.