ServiceNow Business Development Executive

SHI GmbH
US - Tennessee - Nashville
May 5, 2025

Job Summary

As a ServiceNow BDE at SHI, you will play an important role contributing to the company's sales success. Working with prospective and existing SHI customers, you will be responsible for selling professional services related to the ServiceNow platform, and associated ServiceNow software licensing.

The BDE will be part of the ServiceNow Sales Team and will provide expertise on the entire ServiceNow platform to all SHI business units. The ideal candidate will be experienced with the ServiceNow capabilities of ITSM, ITAM, ITOM, SPM and SecOps.

This position is a remote-based and will support the assigned territory and will require occasional travel within the U.S. (up to 50%).

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you'll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive - in our offices or yours.

Responsibilities

Include, but not limited to:

Creating and executing sales plans to consistently achieve or exceed your assigned quarterly sales quota
Work with assigned accounts to identify, progress and close sales of professional services and associated software licensing
Maintaining an expert level of knowledge and communication pertaining to the value of the ServiceNow platform, its component solutions, and that of SHI and its offerings
Building effective relationships with ServiceNow and collaborating to develop plans for assigned accounts
Act as an escalation point and advocate for critical customer issues
Participate in internal sales meetings and business development activities
Being the trusted advisor to the customer by understanding their existing and future road map to drive SHI services within the marketplace
Prospect qualification and the development of new sales opportunities and ongoing revenue streams
Arranging and conducting initial meetings and presentations
Sales process management and opportunity closure
Ongoing account management to ensure customer satisfaction and drive additional revenue streams
Work closely with Consulting Leads and/or Program Managers to successfully win new business

Qualifications

Minimum 5 years in an account executive or equivalent role selling enterprise software solutions and/or software implementation services
Experience with the ServiceNow ecosystem and/or ServiceNow partner is required

Required Skills

Self-starter, comfortable delivering sales results in a fast-paced, performance-oriented environment
Thorough understanding of solution selling techniques, preferably with some sales training and/or certifications
Consistent track record of achieving or exceeding quota
Demonstrated experience negotiating and closing statements of work and similar agreements with customers
College degree, preferably in IT, communications, commerce, or business
Excellent communication skills, professionalism, and interpersonal skills with the ability to earn the trust of sophisticated customers and executives
Excellent proposal writing and verbal skills with attention to organization, detail, and quality presentation
Ability to understand the "bigger picture" and the business drivers around IT and other lines of business
Experience in leading presentations and meetings using Teams, Zoom & WebEx
Must have strong verbal and presentation skills
Must be detail-oriented
Strong organizational and planning skills
Proficiency in MS Office tools - Outlook, Word, Excel, PowerPoint

Additional Information

The estimated annual pay range for this position is $90,000 - $130,000 + commission. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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Requisition ID2025-19290

Approved Min (Total Target Comp)USD $90,000.00/Yr.

Approved Max (Total Target Comp)USD $130,000.00/Yr.

Compensation StructureBase Plus Commission

CategoryTechnical Presales/Post Sales

Read the full job description and apply online on the recuiter's web-site

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