Job Summary:
The Patient Financial Counselor assists patients in resolving the financial responsibility of their healthcare charges through suitable payment arrangements, Medicaid applications, and/or qualifications for financial assistance in accordance with charity care policy and procedure.
Essential Duties:
The Patient Financial Counselor will screen patients for eligibility for insurance and/or assistance programs and assist in the application process; process Financial Assistance applications and apply account adjustments as appropriate; track and open patients covered under Medicaid Spenddown Plan; establish patient payment plans and provide pre-service financial clearance.
Essential Qualifications:
Associate's or Bachelor's degree in Business or Social Services preferred.
Strong interpersonal, analytical, problem-solving, and writing skills.
Must be comfortable interacting with insurance companies, patients, and various management levels and have a minimum of 2 years of administrative, customer service, financial services, medical billing, third party, or agency (Medicare/Medicaid) experience.
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