Overview:
Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Mercalis helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives.
Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that, eliminate barriers for patients, and increase patient access to life altering medications.
As a Manager, Reporting, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.
The Reporting team is responsible for supporting the Mercalis organization by gaining a full understanding of the assigned program(s) and should have a fluent understanding of report design and configuration.
Responsibilities:
Manage a team of data and reporting analysts who support client and internal reporting requests
Track work through the request pipeline, deconflict competing priorities and ensure those requesting work have reliable visibility into its status
Develop and monitor reporting on the team workload, backlog and other metrics of productivity and provide regular reporting to upper management
Adhere to team-level service level agreements (SLAs) and performance metrics as defined by the Reporting and Analytics leadership team
Identify opportunities for standardizing and automating recurring reporting tasks and work with the Operations to implement solutions
Identify opportunities to drive efficiencies within the Reporting team, the Reporting and Analytics department or Mercalis as an organization
Be an expert on Mercalis' reporting resources, with an especial emphasis on driving end users to standard resources
Support the Operations team with training on Mercalis' reporting and analytics resources
Provide the first line of support for end users with questions on Mercalis' reporting and analytics resources
Support ad hoc reporting requests and basic report automation
Provide leadership, guidance and professional development to data and reporting analysts
Qualifications:
Excellent analytical and creative problem-solving skills
Excellent listening, interpersonal, written, and oral communication skills and the ability to interact professionally with a diverse group including executives, managers, subject matter experts, and clients
Logical and efficient, with keen attention to detail
Highly self-motivated and self-directed
Ability to effectively prioritize and execute tasks while under pressure
Highly organized with ability to multi-task and effectively manage high volume workflow and shifting priorities
Strong leadership skills
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Two to five years related work experience
Expertise with Word, Visio, Excel and PowerPoint
Experience utilizing Business Intelligence and/or analytics tools
Why Work for Mercalis? l
Our Mission is rewarding and fulfilling (Patient Access to Life-Saving/Improving/Extending Medications/Treatments)
We employ the best Talent and Tools from the Patient Access Industry (We are the Industry Leader)
We monitor the market to ensure we offer competitive salaries and benefits.
401K w/ 5% matching; day-1 vestment period
15 days PTO
7 Holidays + 2 Floating Days
Health/Dental/Vision/Life; Coverage Day-1
Gym Reimbursement
Volunteer Hours
• This is not an exhaustive list of benefits.
• Benefits are subject to change.
Some positions require onsite presence and/or structured hours/shifts.
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