Strategic Account Manager

JOOLA
US - Maryland - Rockville
May 6, 2025

JOOLA is looking for an experienced Strategic Account Manager with a passion for growth and interest in pickleball! Pre-existing relationships with Strategic & Key Sporting Goods retailers is a huge benefit.
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational.
Position Overview:
We are seeking an additional experienced Strategic Account Manager to oversee and grow relationships with our largest Sporting Goods Retailers in the U.S. This role focuses on enhancing long-term partnerships, driving sales growth, and aligning our company's strategic goals with the unique needs of each account. The successful candidate will be a key player in managing pre-existing high-value accounts, delivering tailored solutions, and ensuring consistent client satisfaction.
Key Responsibilities:

Account Management:
Serve as one of the primary points of contact for assigned Sporting Goods retail accounts, fostering trusted relationships to ensure client satisfaction and loyalty.
Strategic Planning:
Develop and execute customized account strategies to meet revenue growth targets, aligning both client and company objectives.
Sales Growth:
Identify upselling and cross-sell opportunities by understanding client needs and aligning them with our product offerings.
Client Advocacy:
Act as the client advocate internally, collaborating with marketing, product development, and operations to deliver customized solutions.
Performance Monitoring:
Track key account metrics, sales performance, and profitability, providing regular updates to leadership and adjusting strategies as needed.
Market Insights:
Stay informed about industry trends, competitor activities, and market dynamics to anticipate client needs and offer proactive solutions.
Negotiation & Contract Management:
Lead contract negotiations, renewals, and pricing discussions to maximize value for both the client and the company.
Reporting:
Prepare detailed business reviews, forecasting, and sales reports to monitor progress and guide decision-making.
Qualifications:

Bachelors degree in business, Marketing, or a related field (MBA is a plus).
5+ years of experience in account management, sales, or business development, preferably within the retail or sporting goods sector.
Pre-existing relationships with large sporting retailers are highly preferred.
Proven track record of managing large, complex accounts and achieving sales targets.
Strong understanding of retail operations, merchandising, and supply chain management.
Exceptional interpersonal and communication skills with a focus on consultative selling.
Ability to analyze data, generate insights, and create actionable strategies.
Proficiency in CRM software and Microsoft Office Suite.
Relationship building and stakeholder management.
Strategic thinking and problem-solving.
Negotiation and influencing skills.
Results-oriented with strong business acumen.
Adaptability and ability to thrive in a dynamic environment.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Sales and Strategy/Planning
Industries Sporting Goods Manufacturing
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Read the full job description and apply online on the recuiter's web-site

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