We are seeking a reliable and detail-oriented Overnight Customer Service Representative to handle incoming calls, take messages, check and log daily messages, enter on-call schedules, and perform light cleaning tasks. This is not a traditional customer service role calls are typically brief and can vary significantly. Once a month, you will also assist with mailing tasks, such as stamping envelopes.
Responsibilities Include but Are Not Limited To:
Answering phone calls, taking messages, and logging information accurately
Checking and documenting messages from throughout the day
Entering on-call schedules into the system
Performing basic cleaning tasks during the shift
Assisting with envelope stamping once a month
Working independently for the entire shift without supervision
Skills & Qualifications:
Ability to type without looking at fingers (decent typing speed required)
Strong multitasking skills and attention to detail
Fluent in English (bilingual is a plus but not required)
Basic spelling, reading, and computer proficiency
Reliable transportation (no public transit available)
Comfortable working alone for the full shift
Must be dependable with a solid work history and strong attendance record
Comfortable working in all weather conditions (position requires full commitment to schedule)
Must be okay with dogs being around in the work environment
Benefits:
Opportunity for long-term, stable employment
Supportive work environment with independent responsibilities
Apply now to join our team!
We are an equal opportunity employer and make hiring decisions based on merit. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law.
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