Lead Business Operations Analyst

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead Business Operations Analyst will be a highly skilled and creative individual with an emphasis on consumable visualization of data and assets. The ideal candidate will be responsible for creating executive PowerPoint presentations and collateral for proposal responses. Additionally, this role will be responsible for maintaining Public Sector SharePoint sites. This role requires expert knowledge in reading and manipulating data from Excel and Power BI to prepare it for review, derive insights, and take actionable steps based on the data. Experience in the Public Sector Market is highly beneficial.

The Main Responsibilities

Data Collection and Management :

• Gather data from various internal and/or external sources.

• Ensure data quality and integrity through validation and cleansing as needed.

Interpretation and Visualization :

• Create, leverage and/or extract data, charts and reports.

• Analyze data, derive associated insights and translate them into summaries.

• Produce executive-level presentations based on insights, creating visually appealing and easy-to-understand representations.

• Create appealing materials and visuals that are included in customer-facing proposal packages.

• Develop SharePoint pages that encourage interaction and promote usability.

Collaboration and Communication

• Collaborate with peers, or other business partners to translate data into high level summaries, charts and/or pictorial representations

• Work with stakeholders and leaders to understand both data and presentation needs

What We Look For in a Candidate

Qualifications:

• Bachelor's degree or equivalent education and relevant experience

• Proven experience in creating executive presentations and proposal collateral.

• 6+ years of related business/data analyst experience

• High levels of proficiency in Excel, PowerPoint and Power BI.

• Strong analytical skills with the ability to interpret complex data sets.

• Excellent communication and presentation/storytelling skills.

• Experience in the Public Sector Market is a plus.

Preferred Skills:

• Knowledge of multiple data visualization tools (e.g., Tableau, Power BI).

• Familiarity with SQL and database management a plus.

• Understanding of data analysis best practices and how to present them visually

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI

$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (***/global/en/benefits-statement)

• Bonus Structure

#LI-DN1

Requisition #: 337888

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (***/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, 'protected statuses'). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

05/22/2025