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• BCU Regional Mgr, Retail Mortgage Sales


• Req #
• JR - 060552
• Location
• Vernon Hills, Illinois, United States
• Job Category
• Baxter Credit Union
• Date posted
• 02/02/2022 As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision.

At BCU, you'll have a career in a growing organization and an environment that supports your professional and personal growth. For these reasons, BCU has been chosen as a Chicago Tribune Top 100 Workplace and a certified Great Place to Work.

Visit the link below to learn more about #LifeAtBCU:


• Summary

This role is responsible for the overall mortgage production of the community loan officer group, including achieving annual sales and growth goals for the territory.


• Role and Responsibilities


• Recruit, manage, and retain a team of high producing Retail MLOs and drive results through strategic coaching and networking in the defined territory.


• Develop and grow Northern Illinois and Southeastern Wisconsin market share.


• Conduct research on industry trends and best practices to identify and analyze trends and market intelligence for assigned territory; providing regular feedback to assist in the development of sales strategies


• Work with Sr. Director Mortgage Sales to deliver a clear and concise monthly performance analysis that reflects the performance of Retail MLOs including sales projections and quarterly growth strategy


• Design and execute relationship strategies with local agents to ensure regional market penetration and growth.


• Oversee activities in support of new ILCRA expectations as defined by BCU Action plan to include outreach for Community Development, Housing Assistance and Down Payment Assistance programs in footprint.


• Oversees all mortgage origination functions of the Retail MLOs including development of appropriate strategies to ensure the achievement of annual growth and member penetration goals.


• Works closely with the Retail MLO coaching and developing them to provide a high level of service and quality applications. Maintain a high Retail Team NPS score for all closed transactions.


• Prepares appropriate analysis and reporting of key origination results


• Responsible for ensuring compliance with all relevant laws and regulations related to originating mortgage loans. (RESPA, TILA, Safe Act etc.)


• Successfully complete all required registrations or certifications as needed.


• Qualifications and Education Requirements


• Experience as a Regional Manager or related position in the mortgage industry.


• Minimum 10 years of experience.


• High level of product and loan structure knowledge within the mortgage industry.


• Effective leadership and coaching skills.


• Demonstrates analytical and creative problem-solving skill.


• Strong interpersonal skills.


• Effective communicator.


• Must be able to ensure all Retail MLOs and area are knowledgeable about goals, objectives and responsibilities including compliance.


• Strong management skills.


• Must have strong financial management skills to analyze data and information to make decisions and challenge direct reports.


• Highly professional. Ability to model the organizational pace and direction for their region.


• Highly ethical and driven to succeed.


• Excellent written and verbal communication skills with the ability to effectively interact with and present to stakeholders including senior leadership.


• Successful track record of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.

BCU Shared Values. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our Members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

Life at BCU. With a culture built off relationships and referrals, were committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, weve created a unique culture that supports a healthy work/life balance. For this reason and more, BCU has been chosen as a Chicago Tribune Top 100 Workplace. #LifeAtBCU


• Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.


• Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the here and let us know the nature of your request along with your contact information.

060552 Explore this location 300 N Milwaukee Ave

Vernon Hills, IL 60061

United States of America
• Join Our Talent Community

We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.


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Associated topics: b2c, door to door, electronic commerce, residential, residential customer, residential sales, retail, retailer

Read the full job description and apply online on the recuiter's web-site

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