Claims Specialist - Business Insurance

Marsh LLC
US - Illinois - Chicago
April 25, 2025

About Marsh McLennan Agency Midwest
Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

A day in the life.
As a Claims Specialist, you will be responsible for managing and processing claims efficiently while ensuring compliance with company policies and regulations. You will work with internal colleagues and third parties to navigate the claims process, ensuring application of pertinent policy and assist with status and reviews.

Our future colleague.
We'd love to meet you if your professional track record includes these skills:

Experienced in verifying the authenticity and eligibility of claims, communication with clients throughout the claims process, and instructing insured individuals on gathering necessary claim information for submission
Skilled in updating and maintaining the agency management system, including claim notes and filing systems, while assisting in the development of internal claim procedures and training clients on these processes
Proficient in advocating for reserve reductions on behalf of clients, prepare claim reviews with insurance representatives, and ensure timely follow-up with all parties involved until claims are closed
Ability to collaborate with claims team members and internal departments to identify client needs, develop personalized service plans, and ensure effective communication and execution of MMA Midwest's service strategy, while leveraging insurance knowledge to enhance client relationships and document procedural changes as necessary

These additional qualifications are a plus, but not required to apply:

1+ year of experience in insurance or claims handling within an agency or insurance carrier
BS/BA in Business, Insurance or related field
Intermediate proficiency in Microsoft Office Suite

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

Medical, dental, vision, 401K benefits and more
The flexibility to work at home or an office, based on your discretion and schedule
Start with 20 days of paid time off
A paid day off to volunteer and company-organized volunteer events
Up to $1,000 per year in matching charitable donations
Up to $750 per year in wellness rewards
All the nitro cold brew coffee and sparkling water you can drink
A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

To learn more about a career at MMA, check us out online:
***/careers or flip through our recruiting brochure:
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//lifeatmma_midwest/
//MMAMidwest
***/MarshMMAMidwest
//company/marsh-mclennan-agency

#MMAMW

#MMABI

#LI-Hybird

The applicable base salary range for this role is $53,400 to $99,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Read the full job description and apply online on the recuiter's web-site

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