Job Summary:
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include:
registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
QUALIFICATIONS:
RESPONSIBILITIES:
Welcome to the Fairfield Inn Dubuque, IA hotel, where we pride ourselves on providing that absolute best in Dubuque hospitality and service. Located just off of Highway 20 travelers will find us minutes away from major businesses such as John Deere, Flexsteel Industries, Medline, IBM, McGraw Hill and many others. Clarke University, Loras College and the University of Dubuque are all nearby and convenient for visiting faculty, students and parents. Finley Hospital and Mercy Medical Center Dubuque provide world class medical care and are only a few short miles from our Dubuque, Iowa Hotel. The Port of Dubuque area features the Mississippi River Museum and Aquarium and the Diamond Jo Casino. Guests can breathe a sigh of relief in our smoke free facility featuring new dcor and an hot and hearty breakfasts served daily. Our location puts visitors right next door to great Dubuque shopping at the Kennedy Mall and close to dozens of fantastic dining options at a wide variety of Dubuque restaurants.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
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