Medical Assistant

InnovaCare Management Services Company, LLC

InnovaCare Health is a dynamic physician lead healthcare provider pioneering change in value-based healthcare. We operate 40+ clinics with 1,100+ employees who share the mission, vision, and values that drive success in each of the communities we touch. Our goal isn't just healthcare; it's about promoting work-life balance and supporting the personal and professional goals of each employee to help them lead their best lives.

We are an organization strengthened by our diversity and inclusion. We strive to make an impact in the community through public health education, outreach, and our philanthropic endeavors that span beyond the doors of our facilities.

As we continue to grow, we want employees, like you, who value improving the lives of those they care for each day. #WeAreInnovaCare

At Family Care Partners of Northeast Florida, an InnovaCare Health company, we provide compassionate personalized care to patients of all ages. With access to the latest medical technologies and treatments, our team of healthcare experts work collaboratively to offer the highest quality care. We promote an engaging and supportive work culture that empowers our employees to reach their fullest potential.

Job Summary

The Medical Assistant (MA) participates in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a competent and knowledgeable Medical Assistant.

Performs all duties at the expert level within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave. Fosters accountability for clinical practice and patient goals.

In Florida: The MA performs duties within their scope of practice delegated by, and under the supervision of, a physician (FL) (In FL cannot be anyone other than a MD).

Essential Job Functions

Coordinates the clinic work activities and schedules, at one or multiple locations. May be required to travel to more than one facility.

Administers clinic and InnovaCare Health policies and procedures in a consistent and timely manner.

Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs.

Perform X-rays, where applicable

Assist with scribing, where applicable

Assist Case Manager with procedures

Performs quality control checks on equipment.

Prepares and sterilizes medical equipment using the autoclave.

Fosters accountability for clinical practice and patient goals.

Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others' documentation is incorrect and alerts clinic leadership.

Coordinates patient care as directed by provider, and policies/procedures.

Respects patient confidentiality always. Ensures others are also respecting patient confidentiality.

Organizes exam and treatment rooms, stocks, and cleans rooms and sterilizes instruments. Anticipates provider's needs prior to patient encounter.

Assists when new supplies are needed.

Enforces medication policy.

Creates and maintains an environment that supports infection prevention

Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge

Ensures that supplies are available, stock is inventoried, log data is accurate, and supplies are rotated.

Supports and follows Standard Delegation of Orders

Supports emergency management protocols & procedures.

Performs all other related duties as assigned

Minimum Required Education, Experience & Skills

Medical Assistant Certificate issued by an accredited institution approved by the State licensed to work, or one year experience working in a health care setting that includes direct patient contact or a combination of training, education, and experience that is equivalent to one of the employment standards listed above and provides the required knowledge and abilities.

Knowledge of medical terminology.

Strong venipuncture knowledge and techniques.

Data entry abilities and strong computer skills.

Strong attention to detail.

Strong customer experience/service focus.

Effective written and oral communication skills.

Teamwork orientation.

Organized and ability to manage competing priorities.

Expert in computer literacy in electronic health record.

Ability to react calmly and effectively in emergency situations required.

Basic mathematical skills.

Safe work practices in a clinic setting.

Able to follow through with delegated tasks.

Preferred Education, Experience & Skills

High School graduate or GED equivalent.

Certified in AED and CPR.

At least 5 years as a certified medical assistant.

Bilingual in English/Spanish preferred but not required.

Physical & Mental Requirements: (check all that apply)

☐ Required immunizations and vaccinations.

☐ Ability to lift upwards of 50 pounds.

☐ Ability to push or pull heavy objects using up to 100 pounds of force.

☐ Ability to stand or sit for extended periods of time.

☐ Ability to use fine motor skills to operate equipment and/or machinery.

☐ Ability to properly drive and operate a company vehicle.

☐ Ability to receive and comprehend instructions verbally and/or in writing.

☐ Ability to use logical reasoning for simple and complex problem solving.

☐ Occasionally requires exposure to communicable diseases or bodily fluids.

☐ Ability to discriminate shades of color when reading a dipstick.

The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.