Employee Services Representative

POSITION DESCRIPTION

The City of Rochester now welcomes applications for

Employee Services Representative

Rochester Public Utilities

RPU, a division of the City of Rochester, MN, is the largest municipal utility in the State of Minnesota. RPU serves over 57,000 electric customers and 42,000 water customers in a 60 square mile service area and has revenues nearing $161 million annually.

Vision- "We Will Set the Standard for Service"

Our vision is based on six core values which are Safety, Integrity, Service, Stewardship, Accountability, and Skill.

rpu. org

The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening toALL voices and providing equitable services to create an inclusive place to live, play and work.

We believeEQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.

It takes us all working together

Nature of Work

The Employee Services Representative is a confidential position providing Human Resources and Payroll services for RPU. This position performs all payroll processing tasks for the department's independent payroll and financial systems, prepares and completes related documentation and reports, ensures accurate and timely completion of confidential employee records and acts as liaison responding to related inquiries from City HR, RPU management and/or employees.

Work involves responsibility for a moderately complex set of tasks which require exercise of individual judgement using knowledge of generally accepted payroll principles and a thorough understanding of the policies and procedures of Rochester Public Utilities and the City organization.

Pay -2025 wage range is $31. 67 per hour to start with advancement to $39. 06 per hour.

To have your application considered with the first round of application review, apply before May 12, 2025.

DUTIES AND RESPONSIBILITIES

The items below are representative of the scope of work performed within this job classification. Individuals within this classification will be assigned to specific areas of duties and responsibilities in both lead and back up capacities. These assignments may rotate and change within the office to ensure cross training and adequate ability to back up critical office functions.
• Process bi-weekly payroll for RPU in accordance with collective bargaining agreements to ensure timely completion of gross pay calculation and financial postings before the file transfer to the City's payroll system.
• Train users in time-keeping system functionalities and provide technical support for system related issues.
• Input, update and maintain accurate employee and position related data records for RPU's system.
• Review and monitor bi-weekly timekeeping reports of employee work hours, overtime, and various leave options.
• Track injury / restricted time and complete Worker's Compensation timesheets for processing by the City.
• Calculate and process retro pay, merit increases and other miscellaneous payroll related adjustments.
• Process safety shoe and other protective equipment reimbursements.
• Complete bi-weekly payroll process and ensure accuracy between the timekeeping system and financial postings. Work closely with the finance team to research and resolve any discrepancies.
• Complete bi-weekly reconciliation between the City's and RPU's payroll systems. Identify, research and resolve any discrepancies.
• Compile and prepare periodic reporting of data for the financial budget process.
• Monitor collective bargaining or policy changes requiring updates to the timekeeping system. Assist with configuration changes and participate in system testing.
• Act as confidential HR liaison providing administrative support and coordination between City HR and RPU.
• Prepare employee requisitions, personnel action forms and other required documentation for new employee recruitments, merit or performance increases, promotions or reclassifications, and terminations or retirements; update RPU payroll system and submit to City HR.
• Coordinate new employee on-boarding process at RPU; monitor pre-employment requirements; schedule meetings and training sessions for technology, security and safety; prepare and submit documentation to establish employee network profile.
• Maintain RPU performance management tracking, RPU organizational chart and employee related records, statistics and reports.
• Provide administrative support for Labor Management committees. Schedule meetings, prepare agendas and distribute information.
• Provide guidance and respond to inquiries for general information from RPU directors, managers, supervisors and employees regarding benefits, union contracts, organizational policies and procedures within a defined scope, refer to City HR as appropriate.
• Coordinate off-boarding process including access revocation, notifications and retirement activities.
• Maintain apprenticeship documentation and database and assign online coursework. Provide documentation and participate in annual apprentice compliance review with MN Department of Labor and Industry.
• Provide payroll data for the annual audit and respond to related questions or requests for additional information.
• Provide administrative support for the NERC Compliance Program.
• Coordinate, monitor, and track all program related tasks to ensure timely and accurate completion compliant with NERC standards, RPU policies and procedures.
• Ensure Personal Risk Assessments and training are completed prior to granting access and update as appropriate.
• Monitor quarterly completion of cyber security training and auditing of user access roles.
• Set-up, maintain and troubleshoot the Litmos training system to support the annual NERC-CIP training program requirements.
• Consult with NERC-CIP team to address any compliance issues.

Offer project coordination, service and support.
• Provide administrative support, compile and maintain information for the safety program.
• Develop and maintain department sites on our internal SharePoint.
• Coordinate various training and staff development sessions.
• Provide facilitation or guidance for specialized software and/or programs.
• Participate in various committees or project teams, as related to assigned work.

Perform other duties as assigned or necessary.
• ESSENTIAL FUNCTIONS

MINIMUM QUALIFICATIONS

Education and Experience

A Bachelor's degree in human resource management, business, finance, accounting or a closely related field

OR

An Associate's degree in accounting, business, human resources or a closely-related field or an equivalent degree from two-year college or technical school with two (2) years of progressive computerized payroll processing and timekeeping experience


A high school graduate plus six (6.