Hotel Banquets Assistant Manager - Summer 2025 Seasonal - Full Time

Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.

Seasonal (Seasonal)
Steamboat- Ski Town, U. S. A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
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• Discounted skiing and riding for friends and family of eligible employees
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• Vacation and Sick Time policies for eligible employees
  • to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees
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• Free regional bus pass

• Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of an event have been addressed
• Provide superior service to our customers (internal and external) at all times. Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner
• Review all BEOs, along with the Banquet Manager, making sure the department is prepared for all functions
• Plan, supervise and coordinate the daily operations of the banquet function. Consult with Catering/Conference staff, Director of F&B and/or Executive Chef on such items as serving arrangements and additional employees and equipment needed.
• Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers, serving, clearing and cleaning tables, setting up bars and other service stations as needed
• Monitor food and service to ensure that appropriate quality standards are maintained
• Confer with Catering and Sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities. Also frequently exchange information and resolve problems as they arise
• Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared according to these numbers. Reconcile gratuity allocations and submit for Banquet Manager approval
• Regularly exercise discretion and independent judgment in the performance of the responsibilities described herein
• Work directly with restaurant managers to cross utilize service and set up staff
• Ensure that alcohol policies are being enforced
• Oversee shift meetings
• Work with Banquet Captain to administer Time Keeping
• Attend BEO meetings and organize BEOs in binder for all staff. Attend F & B Executive Meeting
• Request order for supplies such as china, glass, silverware, or meeting room supplies from purchasing agent with director approval, if needed. Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes
• Host site tours and assist guest in venue selection
• Establish standards and procedures for all banquet staff
• Develop and implement hiring and training programs to ensure all positions are adequately staffed with trained personnel
• Interact with guests and group contacts as a liaison for their event
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
• Perform other tasks as assigned

• 2 years of previous work history/education required
• Associate's degree or equivalent from two-year college or technical school helpful; or one year of relevant food service experience, or a combination of education and experience from which comparable knowledge and skills are acquired
• Prior management experience at Steamboat Ski & Resort Food and Beverage venue helpful, not required
• Must meet SSRC minimum driving standards and have current Driver's license; a successful motor vehicle record background check is required.
• Problem solve in a highly effective manner and maintains positive relationships with guests and staff, including management, subordinates and co-workers.
• Be a consistent role model for company's Service Excellence standards
• Prefer experience with RTP, UKG and Office and some accounting experience
• Knowledge of Microsoft Office with good knowledge of Excel
• Basic administrative and/or organizational skills
• Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports, preferred; must be skilled and reliable in cash handling techniques