Field Community Health Worker - Pueblo, CO and surrounding areas

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patient and/or Community Organizations and directed toward the most appropriate, least restrictive level of care. They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member. As a Community Health Worker (CHW), you will act in a liaison role with Community Organizations/members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinant of health such as transportation, housing, and food access.

Schedule: Monday through Friday between the hours of 8:00 am to 5:00 pm Mountain Standard time. This position is a field-based position with a home-based office. You will work from home when not in the field. Local travel up to 25% and mileage is reimbursed at current government rate.

If you reside around Pueblo and surrounding communities in Colorado, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Primary Responsibilities:

Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care

Utilize both company and community-based resources to establish a safe and effective case management plan for members

Collaborate with patient, family, and healthcare providers

Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services

Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members

Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team

Document all member assessments, care plan and referrals provided

Accountable to understand role and how it affects utilization management benchmarks and quality outcomes

You'll need to be flexible, adaptable and, above all, patient in all types of situations

Engage members either face to face or telephonically

Help member set person-centered SMART goals and develop a care plan to achieve those goals with regular follow up calls and ongoing documentation of progress towards goals met

Adhere to detailed, specific documentation requirements in the member's health record

Proactively engage the member to manage their own health and healthcare using Motivational Interviewing Skills

As needed, help the member engage with mental health and substance use treatment

Utilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc. )

More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher) OR 4+ years of community outreach work experience

2+ years of experience working within the community healthcare role

2+ years of experience working within the local community, with demonstrated knowledge of culture and values within the community and familiarity with the resources available within the community

Intermediate level of computer proficiency including MS Word, Excel, Outlook, and the ability to use multiple web applications

Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)

Access to reliable transportation and the ability to travel locally approximately 25% of the time and up to 150 miles round trip to client and/or patient sites within a designated area

Current and non-restricted state of Colorado driver's license and State-required insurance

Preferred Qualifications:

Bachelor's Degree (or higher) in a health-related field or Social Work or Health Care Administration

Community Health Worker (CHW) State course completion

Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant

Background in managing populations with complex behavioral needs

Experience with arranging community resources

Experience with electronic charting (EMR Systems)

Knowledge of Medicaid population

Experience working in team-based care

Bilingual - Spanish
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $19. 86 to $38. 85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requi.