Content Strategy Manager

About us At Udemy, we're on a mission to transform lives through learning.
Through our intelligent skills platform and a global community of instructors, we've helped over 70 million learners and 16,000 organizations achieve their goals.
Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Hybrid work
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations.
Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne.Employees who live near one of our global offices are generally required to work two days per week in the office.
We will consider remote applicants for this position.
About the Role
The Udemy Content team delivers on Udemy's mission by leveraging our powerful marketplace content model to deliver on-demand learning content to our B2B customers within the Udemy Business Organization.
We are looking for a highly strategic and scrappy executor with a passion for online education to lead the content planning for several of our Technical verticals (think AI, Data Science, and Software Development).
Through research, systems thinking, and data insights, you will be the expert in understanding the needs of both enterprise clients and individual learners across the technical verticals.
You will take a data-driven approach to prioritizing content that improves the relevance and differentiation of our collection.
What you'll be doing
Be an expert in industry trends, customer needs, and learner needs in the Technical vertical to develop the content strategy across the AI, Software Engineering, Data Science, Cybersecurity, IT Certifications, IT Operations, and UX/UI Design for a global English audience

Develop and execute the strategy for the Technical Collection based on:

Analyzing demand, supply, and consumption data

Performing ongoing competitive analysis

Researching industry trends and deriving data insights to understand how learning needs are evolving

Optimizing content supply and demand to meet customer needs

Partner with the Instructor Strategy team and Product team to improve the speed and relevance of content supply

Be a content evangelist for the Technical vertical, educating our internal teams and customers about our competitive differentiation

Execute SME sourcing as needed

Advocate for, and provide insight on, critical product feature development

What you'll have
3-5+ years of work experience in strategy, content management, or product marketing in IT or a computer-related field

Knowledge of one or more technical domains and the desire to go deeper

Proven ability to solve complex problems

Data-driven decision making

Proven ability to derive insights from data

Excellent business communication and relationship-building skills.
You will share your insights through presentations and form relationships with stakeholders to influence decision-making across the company

The ability to get things done by constantly moving between strategy formulation and hands-on, scrappy execution

A strong appetite for taking risks, learning, and applying those learnings to move fast

SQL skills are a plus

We understand that not everyone will match each of the above qualifications.
However, we also realize that everyone has unique experiences that can add value to our company.
Even if you think your background might not perfectly align, we'd love to hear from you!
Life at Udemy We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone.
Here are some of the things we love about life at Udemy:

We're invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences.
From creating employee resource groups, ensuring we're a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first.
We want you to be able to bring your authentic self to work because when we all do, we're better for it.

Learning is what we do - inside and out.
Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression.
You'll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

Our reason to exist is to revolutionize learning - that calls for taking risks and learning from failures.
Whether it's our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

We're committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world.
You've got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most.
Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer.
For details on region-specific benefits, please refer to the information provided during the hiring process.
Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification.
All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
Information regarding data privacy is available within the Udemy Careers Privacy Notice .
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