External Sales Consultant

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External Sales Consultant Apply remote type Hybrid locations Queenstown time type Full time posted on Posted 2 Days Ago time left to apply End Date:
May 8, 2025 (3 days left to apply) job requisition id R-15974735
Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Overall job purpose
The External Sales Consultant is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by:

Owning & Deliver on all individual performance targets for the allocated portfolio of external sales activities (Full Accountability)
Supporting collaborative sales activities between relationship banking, business bank, and corporate bank
Upholding sales disciplines required to support sustainable relationships in relevance to scheme Management
Planning and conducting education on Absa's value proposition to customers in support of sales and migration targets within the area
Identifying opportunities and representing Absa on external sales engagements within assigned areas e.g., workplace banking schemes, public forums, major events, festivals, etc.
Improving overall Absa performance through the identification of sales, cross-sell opportunities, and active engagement and partnership with colleagues (branches, across BU, region, etc.) to deliver against these
Actively building networks and relationships within the assigned area that support lead generation and Absa visibility across the region

Key accountabilities
Planning and Growth
Accountable for achievement of sales performance objectives in terms of sales target achievement for Inclusive Banking, Entry Level, and Bulk Acquisition Sales, in the B2C environment.
Deliver sales and service delivery targets within the assigned areas of responsibility
Collaborate on sales opportunity leads across business disciplines (RB, CIB, Physical Channels)
Take accountability for end-to-end fulfillment of sales execution within prescribed sales standards, and actively drive scheme penetration for EVP Schemes to deliver on sales and service targets for the region
Actively contribute to Regional Sales strategy and plans
In conjunction with ES RM/TL, proactively devise weekly plans and activities to drive sales growth
Proactively identify cross-sell opportunities partnering with colleagues to deliver these effectively in the assigned area
Actively monitor, and take accountability, for own sales and service performance across the region and proactively identify opportunities to improve sales and service delivery or enlist coaching and support where necessary to do so
Establish networks within the defined area to enlist opportunities for Absa presence at key events and forums in line with the regional or area plans
Identify and prospect future potential clients turning leads into real business opportunities
Leads Management - proactive utilization and conversion of assigned leads
Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service
Proactively engage existing clients on new products and services and migration strategies in alignment with One Absa business objectives
Actively mine EVP Schemes to deliver on sales and service targets for the region
Effective sales execution planning (activities, time management, resources, travel, etc.)
Ensure you act in line with the External Sales Disciplines and New Ways of Work
Higher dependency on New to Bank (NTB) and New to Transact (NTT) Acquisition
Identify and execute campaign management to support business growth
Daily sales planning to align with attainment of core sales efficiencies
Strategic time management:
apply and reflect on time management plan
Customer and Stakeholder Management
Proactively understand and assess customer segments to support sales and activity planning and sales
Engage customers proactively on needs analysis, products, and services, enabling end-to-end client solutions through a thorough understanding of Absa products and customer needs
Resolve client queries, concerns, and complaints promptly, focusing on first point of contact resolution
Ensure a holistic service and customer experience, aligned with the overall external sales team process and methodology.
Contribute positively to customer experience scores to attain >92%
Participate in client engagement routines (planned visits) for improved sales and service delivery
Act as a Brand Ambassador in all client and business activities
Colleague
Contribute actively to ES Team and Region activities
Monitor individual sales performance and support peers towards team performance attainment
Identify process efficiencies and share best practices within the External Sales team
Proactively network & research to stay current on key areas of expertise and support business/sales growth initiatives
Live the Absa Values and support colleague engagement through positive and collaborative team behavior
Risk and Regulatory Management
Ensure full adherence to all policies, procedural, regulatory, and compliance requirements
Manage devices and resources effectively for role execution (E2E Mobility device & accessories, marketing collateral, systems, software updates)
Provide appropriate product and service solutions through quality consultations, avoiding mis-selling
Apply effective governance & controls in sales execution (quality documentation, etc.)
Stay updated on regulatory requirements and apply them accordingly
Align sales activity, reporting, and migration planning
Devise and apply accurate reporting to support sales planning and activities
Education
Bachelor's Degree:
Banking
Absa Bank Limited is an equal opportunity, affirmative action employer.
In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
About Us Absa Group Limited ('Absa Group') is listed on the Johannesburg Stock Exchange and is one of Africa's largest diversified financial services groups.
Absa Group offers an integrated set of products and services across personal and business banking, corporate and investment banking, wealth and investment management, and insurance.
Absa Group owns majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Absa Bank Tanzania and National Bank of Commerce), Uganda, and Zambia, with insurance operations in several countries and international offices and partners.
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