Customer Service Representative CSR

Are you passionate about customer service? Do you want to be part of a great team?Z is a world-class company, run by Kiwis for Kiwis.
We deliver top-quality service, and we're always looking for people with the Z Factor who can deliver on our promise to our customers:
make it easy, make it enjoyable.Z Retail sites are run by independent local business people called Retailers, and they employ their own staff.
When you work for a Z Retail site, you will receive top-class training, including the opportunity to gain NZQA qualifications.Many of our Site Leaders and some of our Retailers started out as Z Retail team members.
With more than 190 sites across New Zealand, there are heaps of opportunities.
If you are passionate about customer service and would like the opportunity to be part of a fantastic team, then working at a Z Retail site might just be for you! Customer Service Representatives have some of the friendliest faces you'll see at the counter in your local Z store.
CSRs get the daily fun and excitement of working with our loyal customers, other dedicated station staff, passionate Z operations managers, and an experienced Retailer.
Our most valuable CSRs go out of their way to make sure they show the Z Factor to each and every customer, day in and day out.
It's this level of detail to service that keeps our customers coming back.ResponsibilitiesHandle cash transactions and maintain accurate cash records.Keep the store fully stocked, clean, and tidy.Resolve customer issues and provide solutions.Assist with food and drinks preparation when needed.Maintain high standards of health and safety, housekeeping, and product quality.QualificationsAs a trusted Z CSR, you'll need to have a strong commitment to customer service and the ability to work as part of a team.
Sound like you?Additional InformationStaff discounts and the opportunity for career advancement.
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