Work Broker - Central East Region - Three Kings & Queen Street

About us

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Work Broker | Auckland Central East Region | Three Kings & Queen Street •Full-time (37.55 hours per week)
•Permanent role based at Three Kings Service Centre
•6-month Secondment Fixed-Term based at Queen Street Service Centre
•Salary:
$78,222 - $94,689 (based on experience and skills)
We are looking for dynamic and driven individuals who can hit the ground running and proactively engage with local employers to create sustainable job opportunities. Experience in employment services or recruitment is advantageous!
We have two full-time roles available. The location will be discussed at interview:

Three Kings - Permanent
Queen Street - 6-month secondment/fixed-term
As a Work Broker, your role is to build strong relationships with employers, understand their hiring needs, and match them with the right candidates. You'll be advocating for clients, promoting their skills, and supporting them through the job placement process.

This role is ideal for those with a background in recruitment, talent acquisition, business development or industry experience in Healthcare, Construction, Retail, Education & Training, Manufacturing and Horticulture.
What you'll be doing | He aha tāu e mahi ana
• Build and maintain strong relationships with employers to create job opportunities and support sustainable employment outcomes.
• Work closely with businesses to establish and promote vacancies, manage the recruitment process, and assist with onboarding and induction.
• Educate employers on MSD's products and services, ensuring they are aware of available support and incentives.
• Work with colleagues across the region, this includes Case Managers to connect clients to seasonal and permanent work.
• Advocate for clients by matching them to suitable roles and promoting their skills to potential employers.
• Ensure that internal systems are kept up to date, recording all interactions with employers and clients.
• Work with the Labour Market Team to complement Immigration, Skills for Industry and Cadetship work programmes.
• Support Connected and Service Centre activity, which may include reporting, spread sheet analysis, outbound calling and texting.
What you'll bring | Ngā pūkenga kauneke
• Proven experience in recruitment, sales, business development or a similar role where relationship-building with employers is key.
• A focus on results with the ability to work under pressure to meet deadlines, job placement targets and an ability to navigate setbacks.
• Confidence in cold calling, networking, and using technology to source employment opportunities.
• The ability to identify job opportunities and know what strategies to use to engage employers considering the local labour market.
• Excellent communication and organisational skills, with the ability to prioritise and manage multiple tasks effectively.
• Flexibility to travel within the region to meet employers as required.
A minimum restricted NZ Driver Licence and the ability to travel around Auckland Central East region are essential for this role.
Position Description To understand more about the role, and if it's the right fit for you, take some time to read through the position description:

/msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/work-broker.docx
What we offer | He aha tā mātou e tuku
• A chance to make a real impact in employment services and community support.
• A dynamic and supportive work environment, working alongside industry professionals.
• Comprehensive coaching, training, and mentorship to help you succeed.
• A competitive salary range of $78,222 - $94,689 based on your skills and experience.
Salary range:
$78,222.00 - $94,689.00 Based on knowledge, skills and relevant work experience.
How to apply | Me pēhea te tuku tono
To apply, click the '' button to upload your CV, cover letter and complete the online application form.
In your cover letter please write a response to the three questions below:
We want to hear real-life examples from your work experience, as reflected in your resume. Focus on genuine situations that showcase your skills, problem-solving, and ability to build relationships. Please aim to keep your responses within the suggested word count for each question.
1. Why do you want to be a Work Broker, and how does your past experience make you a good fit? (Maximum 1500 characters)
What skills or experiences do you bring to the role?
What motivates you in this kind of work?
2. What's a creative or out-of-the-box approach have you used to help someone find a job? (Maximum 1000 characters)
Why did you take that approach?
What was the impact?
3. What techniques would you use to place our clients into sustainable employment? Please provide examples from your own work experience that demonstrate how you have successfully supported individuals into long-term job opportunities. (Maximum 1500 characters)
Note:
Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilitieslisted in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact Chris Hunt, Manager Regional Employment on ***
Internal MSD Employees - please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date:
Wednesday 21 May 2025
Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
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