Research Resources & Access Coordinator

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Research Resources & Access Coordinator.
Reporting to the Research Resources & Access Supervisor, the Coordinator will support the Research Resources team related to the firm-wide use of digital resources, including password management, cost recovery, usage statistics, subscription database support, resource and connectivity troubleshooting, and technical workflow operations for Research Services staff in all offices.
This position may reside in most of our U.S.
based offices and offers a hybrid in-office/remote working schedule.
Hours may vary in order to support the Team in all US Time Zones / throughout the US domestic offices.
Responsibilities:

Fulfills requests for database passwords in accordance with licensing restrictions and access methods.

Maintains accurate user lists associated with digital database and newsletter subscriptions using the Firm's resource management systems.

Performs necessary system updates and credentialing related to legal and professional staff arrival and departure workflows.

Works with the Resources & Access and Acquisitions teams to maintain documentation and protocols for workflows.

Assists the Access Analyst with troubleshooting and testing of digital resources and systems.

Assists with tasks related to cost recovery, budgeting, and expense tracking.

Support of the Resource Acquisition, Access, and Systems Analysts, managers, and directors in all tasks related to the utilization of print and digital research resources.

Perform other related duties as assigned.

Requirements:

A Bachelor's degree is required.

Experience with online resource and/or information systems, or in a library setting is preferred.

Microsoft Office, particularly Excel, OneNote, Teams and Outlook; Sharepoint is a plus.

Strong interpersonal, written and oral communication skills.

Knowledge of IP authentication and other basic networking protocols.

Ability to manage multiple priorities and deadlines with high quality eye for detail.

Experience working with Integrated Library Systems including OPACs, and with Resource Management applications and familiarity with the Innovative Interfaces platform and/or TRG Quest is plus.

Strong service orientation and ability to work independently and as part of a team.
• LI-Hybrid
For positions in Chicago, IL the salary range for this job posting is:
$69,100.00 - $110,500.00.
For positions in Washington, DC, the salary range for this job posting is:
$72,200.00 - $115,000.00.
For positions in Seattle, WA, the salary range for this job posting is:
$75,400.00 - $120,550.00.
For positions in New York, San Francisco, CA, and Silicon Valley, CA, the salary range for this job posting is:
$78,500.00- $125,600.00.
The base salary wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.
Final salary wages offered may be outside of this range based on other reasons and individual circumstances.
Additionally, salary wages may be only part of the total compensation package.
The total compensation package for this position will also include eligibility for an annual discretionary bonus.
Subject to the terms and conditions of the applicable plans and policies then in effect, eligible employees may enroll in:
a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, life, disability, accidental death and dismemberment, business travel accident insurance plans, and health savings and flexible spending accounts for the employee and the employee's eligible dependents.
Subject to the terms and conditions of the applicable plans and policies then in effect, eligible employees may utilize the Employee Assistance Program, Work/Life Services, Health Advocate, Bright Horizons Back-Up Child Care, and WageWorks Commuter Benefits for the employee and the employee's eligible dependents.
Employees will also receive:
9 paid holidays per calendar year, 2 personal days per year, and up to 20 days of vacation per year.
In accordance with state applicable law, eligible employees will earn 1 paid sick leave hour for 30 hours worked.
Eligible employees may also take up to five days off for bereavement leave, up to 12 weeks of paid parental leave per year and up to 10 weeks of paid pregnancy disability leave per pregnancy.
Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors.
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants :
Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information.
CCPA Privacy Notice for Candidates
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law.
If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at *** or ***
If hired, y our employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
•