Lobby Host - Concierge

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

Mō tēnei tūranga mahi | About the role

We are seeking a highly motivated and proactive Lobby Host to join our team. As the Front of House Concierge, you will play a vital role in ensuring the smooth operation and exceptional service delivery of our client's premises. This dynamic role requires strong customer service skills, excellent organisational abilities, and the ability to thrive in a fast-paced environment.

Working onsite for our global technology client in their modern offices in Auckland CBD.

An Overview of the role:

• Greeting and providing excellent customer service to clients and visitors

• Events management

• Managing access badges and maintaining security protocols

• Handling incoming calls and managing mail and couriers

• Coordinating meeting room requirements and assisting with event planning

• Assisting with general administrative tasks and supporting the team as needed

• Maintaining documentation and performing daily inspections of premises

• Building and developing effective client and stakeholder relationships

• Ensuring the site's financial operations meet targets and compliance requirements

• Implementing and maintaining operational procedures and best practices

• Assisting with stock take and replenishment

• Managing IT assets and coordinating hardware distribution

Ngā pūmanawatanga ōu | What you will bring

This is a perfect role for someone coming from hospitality, retail or any other customer service/administration based role who is wanting to take their first or next step in the corporate world!

• Experience in event management is a plus

• Proven track record of delivering excellent customer service

• Strong organizational and multitasking skills

• Ability to manage conflicting priorities and work under pressure

• Excellent communication and interpersonal skills

• Problem-solving and strategic thinking abilities

• Ability to work autonomously and as part of a team

Nōu te rourou | What's in it for you

• Leverage global resources and expertise

• Dedicated mentoring programs and global L&D offering to grow your career

• Holistic wellness programme to support your overall wellbeing

• An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience.

Mō mātou | What we're about

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we're all about shaping the future of real estate for a better world!

We see a Brighter Way forward not only for our clients and communities but, most importantly, our people. Having received the Advanced GenderTick Accreditation earlier this year and recently being named the finalist for the 2024 HRNZ Diversity, Equity & Inclusion Award, we continue to offer industry-leading employee experience and growth opportunities through our shared behaviours:

• Be Present - physically, mentally, and with vulnerability

• Smile on Your Dial - positive energy and mindset

• Give Time - nothing valuable can be lost by taking time

• Honour Our Potential - unity is strength, and the cooperation of many minds makes us better

• Seek Your Heat - provide space for others to grow and be open to providing and receiving feedback

• Never Above, Always Beside - talent will get you in the door, but character will keep you in the room

Tono mai, apply today!

If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ420413.

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle ('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.