Key Account Manager

DEFEND
NZ - auckland
April 28, 2025

Join a thriving company for rapid growth & personal development

Collaborate with industry-leading experts in cybersecurity
Locations: Auckland, Hamilton, Wellington, or Christchurch

About the Role

At DEFEND, our people are at the core of our success. We are experiencing unprecedented growth and success through our commitment to investing in our team and processes, enabling us to deliver outstanding security outcomes for our customers.

We are dedicated to creating an environment where the right individuals work together to produce optimal results, deliver quality work, and reach their full potential. We are looking for a flexible-location Key Account Manager.

Reporting to the Head of Sales, you will manage and grow key accounts, drive revenue, and ensure our solutions meet clients' cybersecurity resilience needs. You will collaborate closely with product and delivery teams to align solutions with customer outcomes.

Key Responsibilities

Develop and maintain relationships with key stakeholders, including C-Suite executives
Understand customer needs and develop value propositions
Coordinate with product and delivery teams to meet cybersecurity needs
Stay updated on industry trends to improve offerings
Contribute to sales and marketing strategies
Maintain accurate sales forecasts and reports

Candidate Profile

We seek candidates with a rich mix of experience, attributes, energy, enthusiasm, and dedication. Essential qualities include:

Proven account management experience
Positive, proactive attitude and willingness to go the extra mile
Excellent communication skills
Creative problem-solving abilities
Strategic thinking and understanding of cybersecurity trends
Results-driven and self-motivated
Customer-focused mindset

Additional Information

Interested? Apply now using the link below!

Benefits & About DEFEND

Founded by passionate cybersecurity experts, DEFEND aims to BUILD A CYBER RESILIENT WORLD. We have experienced phenomenal growth, working with clients across New Zealand and 66 countries, and have received several industry awards including Microsoft's 2022 New Zealand Partner of the Year.

Our approach is tailored to each customer, helping organizations advance their cyber resilience with professionalism and care.

Our core values and People First culture set us apart. Working at DEFEND promises a meaningful career where you can make a real difference.

Why Work for DEFEND?

Opportunity to contribute to diverse cybersecurity outcomes, from awareness to offensive & defensive security
Work-life balance with flexible location and remote options
Career development through continuous learning, mentorship, and internal opportunities
Commitment to diversity and inclusion, fostering a workplace where everyone can thrive

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Read the full job description and apply online on the recuiter's web-site

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