Key Account Manager Foodservice NL

Barry Callebaut Group
NL - North Brabant - Zundert
May 3, 2025
Sales

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About The Role
As the 'CEO' of your customer portfolio, you will be the key contact for our Foodservice NL distributors, managing the overall relationship and growth of your business in volume and margin. The main market segments are Foodservice and Horeca.

You will need to understand your customers' needs comprehensively, adopting a consultative approach to add relevance and value. You will coordinate with various departments within the organization to respond to market changes and customer demands.

You will build bridges between departments like R&D, pricing, customer care, and sales support, establish annual business plans, and prioritize activities to meet targets. Driving innovation and expanding the Foodservice portfolio with our customers will be crucial for long-term value creation. Focus, persistence, and creativity will be your main drivers of growth.

Key Responsibilities Include

Achieve business targets within your scope, following functional guidelines for Key Account Managers.

Develop and maintain customer relationships, creating account plans with sales and other departments.

Motivate and inspire internal stakeholders toward common goals.

Perform sales activities to meet budgets and targets, proposing new approaches to customers.

Communicate regularly with the sales team and other departments regarding targets, competition, and market insights.

Ensure forecast accuracy at the customer and SKU levels, coordinating with demand planning and supply teams.

Develop and maintain customer relationships using professional CRM practices.

Negotiate and manage contracts within commercial rules and trade legislation.

Keep your expertise current and relevant, ensuring high-quality data and reports.

Transfer market and customer feedback to relevant internal teams.

Enhance your professional knowledge and understand the global BC organization.

About You

Bachelor's or Master's Degree in Economics, Business Administration, Food Science, or Sales & Marketing.

Knowledge of the chocolate/foodservice market is a plus.

At least 8 years of relevant sales experience, preferably in Foodservice or Food Industry (B2B).

Strong commercial skills and fluency in English, Dutch, and French.

Familiarity with CRM systems like Salesforce is advantageous.

Excellent stakeholder management, communication skills, and an analytical mindset.

Ability to work in a complex, fast-paced environment with an entrepreneurial spirit.

Team player with autonomous work capabilities, pragmatic decision-making skills, persistence, and customer-centric mentality.

Open to change and proactive in delivering objectives.

At Barry Callebaut, we are committed to Diversity & Inclusion, fostering an environment where everyone can thrive and grow.
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Read the full job description and apply online on the recuiter's web-site

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