What You Will Do
Hitachi Cooling & Heating Solutions UK & IRE are driving business growth and seeking a Direct Account Manager to build long-term, trusted relationships with our customers. This will involve developing close connections with installing contractors, consultants, M&E companies, and end-user clients.
The role primarily focuses on driving sales of VRF, Chiller, and Heating systems into the HVAC market through direct sales with contractors and M&E companies. This is a regional position covering London and Southeast, requiring frequent travel within these areas to ensure effective coverage for the business.
What We Offer
Competitive salary and bonus plan
Paid holidays and sick pay
Comprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle-to-work scheme, and Johnson Controls product discounts
Extensive training opportunities
Collaborative team environment
Career development ladders
Zero Harm safety policy
Access to business resource groups
Company vehicle
How You Will Do It
Act as the lead point of contact for all customer account management matters
Build and nurture strong, long-lasting client relationships
Provide design and application advice to customers, promoting energy-efficient solutions
Work closely with customers to negotiate contracts/projects and close agreements to maximise profits
Identify new business opportunities with existing clients and areas of improvement to meet sales targets
Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
Proactively introduce our product portfolio, offering installation requirements, features, and benefits
Deliver presentations on product features and benefits, CPDs, and legislation requirements
What We Look For
At least four years of technical HVAC experience (knowledge of Hitachi HVAC solutions or competitors preferred)
Experience in air conditioning, chillers, heating, and control systems, with the ability to guide clients through design concepts
Understanding of current legislation
Experience presenting via PowerPoint and providing system training
Technical competence in system design
Ability to multitask client requests efficiently
Strong verbal and written communication skills
High level of initiative and personal organisation
IT literate, with proficiency in Excel, PowerPoint, CRM (Salesforce), and Outlook
Enthusiastic, structured, methodical, and self-motivated
Collaborative and supportive approach towards the team and clients
Innovative mindset to support product launches and promotions
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