Account Director

Bodhi
GB - london
April 20, 2025

Account Director

Fixed Term Contract until end of 2025

About the Company

Our client is one of the UK's top marketing and technology consultancies, working with major global brands to help them get the most out of their customer data, CRM, and marketing platforms.

They bring together strategy, insight, and technology to create smarter marketing - helping clients understand their customers, deliver more personalised experiences, and drive real business results.

You'll join their integrated marketing team, working on exciting, high-impact projects across multiple sectors.

What They Do

Customer strategy & consulting
CRM and customer data platforms
Analytics & customer insight
Marketing technology - design, build, and integration
Multi-channel campaign management
Hosted customer management services

The Role

We're looking for an Account Director to take the lead on client relationships and martech-led projects. You'll be the main point of contact for clients, helping them shape and deliver solutions focused on customer data, CRM, and campaign platforms.

You'll work closely with internal strategy, data, tech, and delivery teams to ensure everything runs smoothly - and you'll spot and drive new opportunities to grow the account.

Experience with martech platforms like Braze or Bloomreach (or similar tools) is a strong plus, especially around implementation and activation.

Key Responsibilities

Build and develop long-term client relationships
Lead strategic planning and account development
Oversee CRM, customer data, and martech implementation projects
Support clients through platform onboarding, integration, and optimisation
Run client meetings, write proposals, and lead pitches
Identify growth opportunities across services and platforms
Monitor delivery against client expectations and SLAs

What You'll Bring

Strong experience in a client-facing role within CRM, customer data, or martech
Hands-on involvement with marketing technology platforms - ideally Braze, Bloomreach, or similar
Knowledge of platform implementation and activation processes
Understanding of data-driven marketing and how CRM and martech can drive results
Excellent communication, presentation, and commercial skills
Able to juggle multiple projects while keeping things moving smoothly
Team player who's proactive, organised, and solution-focused

What's on Offer

Salary up to £75k (depending on experience)

If you've got strong CRM and martech experience, enjoy leading client relationships, and want to be part of a smart, supportive team - we'd love to hear from you.

Read the full job description and apply online on the recuiter's web-site

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