Head of Analytics

Migrant Help are currently looking for a Head of Analytics to join our team. This is a homebased role (with occasional travel to main office sites) and in return, you will receive a competitive salary of £60,000 per annum.

About us:

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Head of Analytics role:

Part of the Technology and Transformation Directorate, the Head of Analytics is a new and innovative role at Migrant Help.

You will lead our newly-branded ‘Analytics’ team (formerly ‘Data’). The HoA will provide tasking and line management of the Analytics team, and mitigate the risk of single points of failure, particularly in the configuration of Analytics to support ‘storytelling’ activities, contract performance reporting and management information development and dissemination. You will sponsor all Analytics initiatives in the Technology and Transformation Strategy and play a key role in analytics upskilling and capability development. You will also work to establish ‘single-source-of-truth’ systems governing how we create, manage and utilise datasets across complex systems with the support from across the Analytics team and wider business.

If you have demonstrable experience leading a team of data specialists with the ability to communicate complex information, and are looking for an exciting role that makes a difference, we’d love to hear from you!

Key responsibilities of our Head of Analytics:

Leadership: Lead and manage a team of data specialists, providing direction, development and support in their day-to-day activities.

Strategy Implementation: Implement and evolve the 2-year Analytics strategy (Apr 2025) to support the organization's business objectives.

Data Collection & Analysis: Oversee and rationalize processes for the collection and analysis of data from various sources, including internal systems, third-party tools, to develop evidence, identify trends, patterns, and opportunities.

Collaboration: Work with cross-functional teams to define key performance indicators (KPIs) and develop reporting outputs that track and measure performance against these metrics.

Insights & Recommendations: Provide actionable insights and recommendations to stakeholders based on data analysis, helping them make informed decisions and drive business performance.

Data Governance: Drive data governance initiatives by establishing data quality standards, ensuring data accuracy, and implementing data security measures.

Communication: Effectively communicate complex analytical findings and insights to both technical and non-technical stakeholders through presentations, reports, and visualizations, seeking to build capacity across the organisation.

Curiosity and innovation: Takes a proactive approach that challenges the status quo and makes evidence-based suggestions for improvement, with the skills to influence change based on knowledge of industry trends and advancements in analytics tools and technologies

Partnership: Establish effective partnerships across the organisation and networks with appropriate contract authorities, partners and suppliers to improve Analytics services,

Capacity Building: Focuses on improving data fluency and analytical skills in formal and informal learning environments, promoting best practices and improving analytics competencies across the organisation, including developing engaging knowledge transfer including to colleagues without analytics expertise.

Skills and experience we are looking for in our Head of Analytics:

Proven experience in a senior analytics role, with experience leading successful analytics projects and teams.

Proven ability to engage diverse audiences to transfer knowledge and build skills. Experience developing transparent metrics to measure and influence change.

Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.

Excellent verbal and written communication skills, with the ability to present data findings to non-technical stakeholders, and a passion for data-driven decision-making.

These are some of the benefits we offer:

Our working week is 35 hours per week offering flexibility and work life balance

Enhanced family friendly provisions

Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).

Option to buy or sell up to 5 days of annual leave

Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.

Wellbeing support.

Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.

Closing Date: 20th May 2025

If you are interested in becoming our new Head of Analytics, please click 'APPLY' today. We look forward to hearing from you!

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:

Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)

Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment