Home Ownership Officer

RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR are currently recruiting on behalf of our client based in the North West for a Home Ownership Officer. This is a full time, temporary role and offers a pay rate of £18.40 per hour.

As a Home Ownership Officer, you'll be the backbone of our team, providing exceptional support to our shared ownership and leasehold customers.

You will be covering Liverpool and Manchester so access to own car and driving license is essential.

Must be able to work as part of a rota shift Monday – Saturday.

Responsibilities:
• Advocating for customers, ensuring their needs are met and they receive top-tier service.
• Managing caretakers to ensure efficient service delivery.
• Contributing local knowledge to planning processes.
• Engaging with customers for feedback and promoting self-service options.
• Ensuring compliance with regulations and standards

Essential criteria:
• Has up-to-date knowledge of leasehold legislation and regulations - including Section 20 requirements.
• CIOH partial/fully qualified or equivalent qualification or experience.
• Possesses excellent attention to detail and can work well under pressure.
• Customer-focused with strong communication skills.
• Team player with effective stakeholder management skills.

This role will be subject to DBS check at the relevant level.

If you would like to be considered for this position and have the relevant experience, then please email your CV to ***

Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Housing is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer