Sales and Account Management Executive

DiamondAir International
GB - Hayes
May 2, 2025

Sales & Account Executive Location:
Hybrid working - 3 days in office
Reporting to:
Commercial Director
DiamondAir International has been delivering seamless, luxury travel services for over 30 years, supporting both B2B and B2C clients across more than 600 global airports.
From kerbside meet-and-greet to exclusive VIP airport and rail experiences, we ensure every journey is effortless, elegant, and executed with precision.
As we continue our global expansion and diversify our client base, we're investing in the next generation of commercial talent to help us identify new growth channels and elevate existing client relationships.
We are looking for a hands-on , commercially driven, and collaborative Sales & Account Executive to support our global growth strategy.
This role blends account management and new business generation, requiring someone who can work closely with multiple departments to turn opportunities into results.
You will be part of a fast-paced, dynamic team where cross-functional collaboration is essential, working daily with marketing, operations, service delivery, and leadership to align strategy, activate campaigns, and deliver exceptional client outcomes.
This is a fantastic opportunity for someone with initiative, creativity, and is comfortable using data to make a visible, measurable impact.
Account Management
Own and manage a defined small portfolio of existing clients, acting as their primary commercial point of contact.
Proactively identify revenue growth opportunities within accounts through upselling, reactivation, and consultative engagement.
Collaborate cross-functionally with marketing and operations to align on client strategies and service execution.
Identify, develop, and convert new opportunities across sectors including luxury travel, travel management companies, corporates, hotels, and concierge services.
Use creative outreach techniques and fresh commercial thinking to engage new prospects and lapsed clients.
Develop and execute multi-channel campaigns (calls, email, LinkedIn, networking, events) to build a strong prospect pipeline.
Write and present compelling proposals and sales decks, working closely with marketing and the Commercial Director.
Commercial Insight & Execution
Use Salesforce CRM to manage pipeline, track performance, and forecast accurately.
Analyse sales data and trends to support strategic decisions and drive targeted growth efforts.
Adapt your approach based on the distinct characteristics of B2B and B2C sales cycles and customer behaviours.

3-5 years in sales, account management, or business development, ideally within a high-touch service environment.
~ Experience with both B2B and B2C clients, understanding how to flex approaches across different commercial models.
~ Demonstrated initiative in discovering and converting new business opportunities-bringing fresh ideas, curiosity, and commercial creativity.
~ Strong working knowledge of Salesforce for lead management, forecasting, and reporting.
~ Confident in using Excel to analyse and present data insights (e.g., Excellent communication and presentation skills-comfortable building trust with both internal and external stakeholders.

Background in travel, hospitality, or luxury services.
Commercially agile, balancing transactional and long-term strategic thinking
Passionate about exceptional service and client experience

Competitive base salary (£30-35k)
Strategic exposure to both B2B and B2C commercial models

Read the full job description and apply online on the recuiter's web-site

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