Vish is hiring a Customer Success Manager
Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require an Customer Success Manager to join our customer success team.
The Role
As the Customer Success Manager, you will be responsible for onboarding new customers (including system configuration, setup, and user training) while providing customer support to salon owners and their employees as required.
Who are we?
Vish is changing and innovating the hair colour industry. At the local level, Vish helps salons eliminate waste, manage their inventory, increase service revenue and provide valuable insight into their colour business. At the global level, Vish will revolutionize supply chain management for the entire hair colour industry.
Role Requirements
End-to-end account management (customer onboarding, training, support)
Ensure all onboarding timelines are met and are on track as well as highlight onboarding concerns as they arise
Utilize HubSpot / CRM to track customer data
Manage customer support inquiries
Support the customer success team when necessary
Other dut.
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