Assistant General Manager

Join the ALTA Team Assistant General Manager Position £60000 - £65000+ per annum ( Depending on experience )
ALTA brings the lively spirit of asador (grilled meat) restaurants and San Sebastins vibrant Basque bars to the heart of Sohos iconic Kingly Court. Renowned Head Chef, Rob Roy Cameron, formerly of elBulli ( Catalonia) and Rodero (Pamplona, Basque region), brings a wealth of culi nary expe rtise to the kitchen.
As the Assistant General Manager at ALTA, youll be responsible for :
You will play a pivotal role in supporting the General Manager and ensuring the smooth running of the restaurant. Your responsibilities will include operational excellence, team leadership, and delivering exceptional guest experiences, while driving profitability and upholding the standards and vision of ALTA.
This role requires a proactive approach, strategic thinking, and the ability to inspire and develop a diverse team. You will help foster a positive, inclusive culture and ensure the restaurant operates to the highest standards of service and efficiency.

Perks & Benefits:
50% staff dining discount across ALTA , MOI & DOMU

Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!

Cycle to work scheme, save on a new bike or Lime / Forest bike subscription

Fantastic Supplier trips & training

Generous opening Referral Bonus, Hourly staff referral - £350, Salaried staff - £700


Wellness, mental health, and healthcare perks

Delicious meals provided on shift

Opportunities for growth and professional development within an expanding restaurant group
What we Look for:
Excellent leadership and interpersonal skills, with the ability to motivate and develop a team

Strong organisational and time-management abilities, ensuring smooth operations during peak periods
A passion for hospitality and delivering outstanding guest experiences

A natural outgoing hospitality professional who loves to interact with people

Excellent communication and organisational skills

Ability to multitask and thrive in a high-energy, fast-paced environment

Prior experience in a busy, high-end restaurant or similar setting

Ability to represent our restaurant with pride and professionalism

Flexibility to respond to a variety of different work situations

Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations

An appreciation of Basque cuisine and culture is a plus, but not essential
Support the General Manager in overseeing daily operations, ensuring efficiency and excellence across all areas
Lead by example, inspiring the team to consistently deliver exceptional guest experiences
Enforce health, safety, and hygiene standards, ensuring compliance with UK regulations
Collaborate with departmental leaders, including the Head Chef and Bar Manager, to ensure service and menu offerings align with ALTAs brand and standards
Financial Management
Assist in developing and monitoring budgets, ensuring adherence to financial targets and cost controls (labour, food, and beverage)

Analyse key performance metrics and contribute to strategies to maximise revenue and minimise waste

Maintain strong supplier relationships, supporting the procurement of quality products at competitive prices
Team Development Play an active role in recruiting, onboarding, and mentoring team members to build a high-performing workforce

Conduct training sessions, performance reviews, and regular team meetings to maintain accountability and encourage development

Promote and champion diversity, equity, and inclusion within the workplace
Guest Experience
Engage with guests to build meaningful relationships, address feedback, and ensure any concerns are resolved promptly and effectively

Uphold consistency in the guest journey, creating memorable experiences at every touchpoint

Represent the restaurant at industry events and networking opportunities to enhance brand visibility and reputation
Skills:
Strong leadership and interpersonal skills, with the ability to motivate and influence teams at all levels

Excellent financial acumen, including experience with budgets, P&L, and cost management

In-depth understanding of food and beverage operations, coupled with a passion for hospitality

Proficient in restaurant management systems (POS, reservations platforms, and scheduling tools)
Attributes:
A strategic thinker with a hands-on approach to challenges and opportunities

Energetic, approachable, and capable of thriving under pressure

Committed to delivering world-class service and creating exceptional guest experiences
Requirements:
At least 5 years of management experience in a high-end, fast-paced restaurant or similar setting

Demonstrated success in supporting operations within a high-pressure environment, ideally in central London
About ALTA:
Our menu is a tribute to the bustling streets of Northern Spai n, bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos , succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails.
ALTA is setting the stage for a new wave of culinary excellence in Londons dynamic food scene.
Be part of something extraordinary, Apply now!
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LinkedIn: //company/alta-kingly-court
Instagram: //alta.london/
ALTA is part of the MAD Restaurants Group , where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environmentembracing all ages, genders, identities, races, sexual orientations, and ethnicitieswhere everyone feels welcome, no matter their background.

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