An established national business is looking for an experienced Customer Sales & Support Advisor to join its expanding Customer Sales and Support Team.
Due to strong growth over the last year, and continued high levels of demand, they are looking to bring on board new Sales Executives and Account Managers for their team. The Sales Executives will have a new business focus, making outbound calls to drive new client acquisition. Account Managers will be tasked with account management for a portfolio of existing clients, and will focus on customer care, issue resolution and upselling to retain clients and maximise revenue.
You will receive a salary of £25,000 to £30,000 per annum, dependent on experience. Commission/bonus available, plus full training, admin support, access to leads/data, incentives and other perks.
As Customer Sales & Support Advisor, your responsibilities will include:
Driving business from new and/or existing clients
Building and maintaining strong, long-lasting relationships
Achieving targets and goals set by the company
Using an in-house database to record all activity
Conducting a needs analysis with clients to understand their requirements and provide a recommendation/quote
Closing deals
Making 30-50 outbound calls a day
Were looking for a Customer Sales & Support Advisor with:
Proven experience in sales, with a track record of achieving targets (can be telephone or face to face).
Customer liaison/Customer service experience (must be comfortable with Upselling/working to targets
Strong communication skills to engage potential and/or customers effectively.
Familiarity with CRM systems
Attention to detail
Accurate data entry skills
Ambition and drive!
You will be working Monday-Friday, day shifts. The role is office- based in Tamworth.
Joining the team offers the opportunity for career growth, competitive compensation, and a dynamic work environment. If you are a motivated individual with a passion for sales & service, we would love to hear from you! As part of the interview process, we will assess which position you are more suited to - there is no need to specify at this stage.
To apply for this role as Customer Sales & Support Advisor, please click apply online and upload an updated copy of your CV.
Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
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