Operations Manager

Stuart is a leading tech-enabled logistics platform that transforms on-demand delivery across sectors like food, grocery, and retail.
Operating in over 130 cities across Europe, Stuart connects businesses with a network of independent couriers, providing access to fast, flexible, and efficient deliveries.

Our Mission

We are an impact-driven company that aims to build the future of logistics for a more sustainable world :
shared, efficient, and reliable.
We are committed to creating a new standard for urban deliveries that meet today's environmental and social challenges while offering a premium delivery experience blending speed, flexibility, and convenience.

Stuart is a highly diverse and inclusive company of 280+ employees from different nationalities and backgrounds working across France, Poland, Spain, and the UK.

We are currently looking for an Analytics Manager who will join our Analytics team (21 people).
Your role will be to use data to generate insights that proactively identify and solve some of the biggest challenges and opportunities for Stuart, specifically around how to better incentivize our supply engagement while optimizing cost and ensuring Stuart is highly reliable for its clients.
Your role is key to uncover and provide actionable insights to achieve our company goals mainly through analysis and quantitative experiments.
You will work very closely with Product and Operations to achieve these objectives.

You will be based in either Barcelona or Warsaw and will report to Pilar Santolaria (Director of Analytics).

What will I be doing?

• Provide insights and make recommendations :
  Conduct analysis and experiments to find the biggest opportunities for Stuart to improve the engagement of our supply and ensure performance for our clients.
  Communicate and share your work with stakeholders to get your insights acted on.
• Use both your strategic vision and hands-on experience to lead, mentor, and motivate the analysts on your team (~4) and maximize their growth and impact in their own domains.
• Decide priorities with your team and in alignment with stakeholders, create a roadmap, and distribute resources accordingly.
• Identify opportunities in which insights can help the company achieve their goals faster.
• Ensure the right balance of foundations (dbt models, data availability, etc.), reporting needs (dashboards), and insights in your area.

What do we need from you?

• 5+ years of experience in a relevant data role.
  Data analytics, product analytics, or similar.
  2+ years as a people manager.
• Proven track record :
  You have experience using data-driven decisions to deliver business results.
• Great communication skills.
  Able to communicate analytical results clearly to a non-technical audience.
  You communicate recommendations and 'so whats' from your work effectively.
• Strong technical skills.
  Expert in SQL, knowledge of Python, and at least one of DBT, Tableau, Superset, Looker, or equivalent.
• Proactive strategic skills :
  Identifying opportunities where analytics can have impact and acting on them without the need of others (manager or stakeholder) to bring them up.
• English skills are a must.

The stuff you wanna know

• Current benefits include :
  
• Work in an international, dynamic & passionate environment with a company culture focused on learning and development.
• Hybrid working model and flexible hours.
• Ticket Restaurant by Edenred (€11 daily).
• Stuart Academy, offering a wide range of upskilling and development opportunities.
• Private healthcare provided by Alan.
• Wellness allowance (€40 monthly) to use in any gym or sports class.
• Free monthly Bicing card.
• 2 volunteer days per year to have a positive impact on our communities and the environment.

At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally.
We are convinced that employees need to find alignment between their inner values and their company's culture and mission to unlock their full potential.
We work to create a culture of empowerment, continuous learning, and growth where everyone can bring expertise, own projects, and easily measure their impact.

Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity.
We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Please note :
Our Talent Acquisition Team is international coming from across the world.
We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English).
Thank you.