Analyst - Control Management

This job is with American Express, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

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International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers - the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation.

The objective of the ICS Control Management Legal Entity (AEESA) Spain & Benelux Market Team is to provide specialized and strategic operational risk advisory to the business on product and service areas to ensure an effective control environment exists that delivers on all operational risk obligations supporting the Legal Entity.

How will you make an impact in this role?

ICS Control Management organization is looking for an Analyst of ICS Control Management Legal Entity (AEESA) Spain & Benelux focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, ICS Control Management Legal Entity (AEESA) Spain & Benelux will:

Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. for resolution of control gaps, mitigation of risk and remediation

Track issues with KRI limits and risk appetite for ICS to ensure operational risks are managed within agreed thresholds

Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU

Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication

Assist with aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU

Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials

Support the Spain & Benelux market Legal Entity Governance Committee (1st line of defense body) by coordinating materials, taking minutes, conducting follow ups, presentation review and ensuring risks/issues and decisions are properly documented)

Support sharing insights, better practices, themes, etc. within the team, and across the Legal Entity

Minimum Qualifications:

1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)

Project management, communication, and interpersonal skills

Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

Experience in at least one of the following:

Translating operational risk strategy and appetite into execution guidelines

Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds

Provide administrative support of implementing the operational risk governance frameworks

Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards

Assisting the operational risk exam management processes

ORMCM

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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