Data & Analytics Manager Own Improvment · Brussels, Paris · Hybrid Remote

Large company with great ambitions and close relations
efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy's platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy's tool.

Founded in 2005 and headquartered in Brussels, efficy's around 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Spain, Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.

A unique work experience & company culture
We want our employees to thrive in their daily lives, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots more. Communication is informal, and your colleagues are only a short call away.

Your Impact

As the Data & Analytics Manager , you will be responsible for overseeing all aspects of data management, analysis, and reporting within our organization. You will play a pivotal role in driving data-driven decision-making, optimizing product performance, and enhancing customer satisfaction while also leading data marketing and analytics initiatives. The ideal candidate will have strong data analytics experience, a knack for finding solutions in sprawling data sets and a deep understanding of SaaS metrics, as well as the entrepreneurial spirit to turn insights into strategic opportunities and a passion for leveraging data to unlock business value for our company.

Key Responsibilities

1. Data Management and Analysis

• Develop and implement data strategies to support the company's business objectives and drive growth.
• Ensure data availability, accuracy and consistency across our internal applications landscape as well as data quality and security.
• Develop a robust analytics framework and ensure to have one 'single source of truth' for our company data analysis.
• Collaborate with cross-functional teams to define key performance indicators (KPIs) as well as consolidated financials and operations reports for all our company regions and product lines.
• Develop the corresponding reports, dashboards and visualizations
• Own, improve and implement our data management policy with related processes, tools and best practices within the company.

• Lead a team of data analysts and engineers, providing guidance, mentorship, and support.
• Ensure the team development so they can stay up to date in their areas of expertise.
• Work closely with our company CISO.

About YOU

• Bachelor's or master's degree in computer sciences, Statistics, Mathematics, or related field.
• +5 years of work experience in a data-driven working environment.
• Deep understanding of financial, sales and digital marketing data and metrics.
• Knowledge of the digital marketing ecosystem, including data collection, campaign management, advanced segmentation, performance tracking, dashboarding, strategic attribution, marketing mix modeling, etc.
• Experience with data warehouse and financial reporting.
• Hands-on experience with data visualization tools such as Tableau, Power BI, or Qlik.
• Strong understanding of SaaS metrics and business models, with the ability to translate data into actionable insights.
• Knowledge in SQL, Python, R, or other programming languages commonly used for data analysis.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
• Fluent in English with proficiency in French.

This hybrid position can be based in Paris or Brussels.

We offer YOU

• A competitive salary package with a bonus system and a referral program.
• A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen.
• High flexibility and hybrid work is part of our DNA.
• State-of-the-art offices with our unique co-living-co-working concept where teamwork is the norm.
• International growing opportunities and internal mobility.
• Events: team lunches, after work, sports, trips.
• Learning opportunities: languages, tech, product, sales techniques, leadership.

Do you have questions about this position? Please contact our recruiter: Veronique Tshoz,

efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you-well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you're interested in joining us, please feel free to apply. We can't wait to meet you!

Disclaimer
efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.

Department
Own Improvement

Locations
Brussels, Paris

Remote status
Hybrid Remote

We care about building One team

• Monthly after works
• Company events
• Inspirational events
• Holiday celebrations
• Quarterly company updates

Data & Analytics Manager Dare to dream big at efficy, Europe's CRM Champion. Here, your ambition finds a home, and we place people at the heart of every success story! Join as Data & Analytics Manager in Brussels or Paris!