Business Development Manager

The Business Development Manager DACH takes care of prospecting, outbound sales, inbound sales, solution offering in the DACH Hub with key focus on the German speaking countries plus Belgium, Netherlands, Luxembourg.This sales role covers all stages of the customer journey, acquiring new customers and then developing these relationships further.
All new prospects (inbound and outbound) are handled by the BDM to provide full sales journey and partnership in their local language.
BDM is aware of market trends and directions to propose great experience.
Builds relationship with prospects from scratch and enables these accounts to be successful.
Works with multiple stakeholders of the Hub to advise prospects and customers on solutions and best practices.
Coordinates problem-solving and training sessions with Solution Engineers, Training Hub, Business Services.
Guides prospects to establish optimal workflows and processes.
Establishes measurements of success.
Keeps the CRM up to date, provides reports, feed-back to their line management.
Provides market information to Marketing for regional campaigns.TasksResponsible for outbound and inbound business development, for the portfolio of future customers across the territory; to exceed customer and key performance goalsUnderstands and anticipates client needs, pain-points, provides appropriate solutionsBuilds and nurtures strong strategic advisory relationships with the users and prospects to make their businesses more successfulCollects feedback from the market, from prospects, from existing accountsRepresents company at conferences, and eventsManages the needs of different audiences and stakeholdersDevelops and nurtures customers for advocacy; regularly sources case studies / referencesCollaborates with Solution Engineers, Training Hub, Production, Development and Support teams, the Data Hub, the Business Services Hub to help customers resolve their issues, share feature requests, report pain-points, bugs, share ideas for the Product Roadmap (responsible for representing the customer within the business)Provides information, maintains the CRM with clean and up to date informationInvites, involves, engages customers for and during conferences and eventsIn addition to the above, BDM may be asked to perform other tasks designated by the direct lead, closely related to the positionJob Requirements :
Minimum 5 years of sales experience in outbound sales of the German speaking market (DACH & BENELUX)Experience in language technology / the localization industryFluent English and GermanUnderstanding of business processes, reporting processesGood team workerSales attitude and strong customer focusExperience with Sales Navigator , a must have.Able to influence and negotiate with key decision-makersReadiness to comply with company standardsExperience and proven track record in solution offering, sellingProven track of building strong relationships with prospects and customersEvents, conferences in the Hub territory, eventual visit to the HQ in EuropeExperience in quantitative research methodsExperience in data management and analytics using CRM systemsGood command of MS Office, HubSpot
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Read the full job description and apply online on the recuiter's web-site

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