Expert Solution Architect – Digital Workplace and End User Devices

At CN, we work together to move our company-and North America-forward.
Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion.
From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks.
You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM.
The careers we offer are meaningful because the work we do matters.
Join us!Job SummaryThe Expert Solution Architect - Digital Workplace and End User Devices is responsible for defining sound end-to-end solutions that meet requirements and aligning with Enterprise Architecture and corporate orientations.
Furthermore, the role is accountable for ensuring that solutions are delivered as defined.Main ResponsibilitiesDocument the existing technology portfolio and propose recommendations for improvements or alternativesDocument existing and develop new end-user computing and collaboration architecturesDesign and optimize end-user computing services for employee efficiency and engagement with a self-service approachEvaluate current and emerging cloud and infrastructure technologiesLead Communities of Practice (CoPs) for efficient brainstorming, governance and change managementDevelop end-user computing standards and best practicesCreate, support, and influence pragmatic architectural oversight, using principles, policies, and guardrailsReview, understand and evaluate business requests to resolve feasibility, impacts, risks and recommendationsCollaborate with Enterprise and System Architectures in shaping, scoping, defining, planning and reviewing solutionsProvide direction to and align specialized architects in project engagements, ensuring proposed solutions meets business needs and are aligned with (or properly exempted from) corporate standardsHandle the architectural risk mitigation, issues escalation and resolution processesCoach and support other Solution ArchitectsWorking ConditionsThe role has standard working conditions in an office environment with a regular workweek from Monday to Friday.
Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress.RequirementsExperienceSolution ArchitectureMinimum 10 of years experience in Information and Technology (I&T)Minimum 5 years as an IT Architect covering desktop and mobile management solutionsExperience with on-premises to cloud migration of Microsoft productivity suiteExperience in planning, architecture of all aspects of Microsoft 365 solutionsExperience with numerous architectural fields such as application, information, technology, and securityExperience and ability to coach Solution Architects on new technology platforms and approachesExperience in program, project scoping, and planningExperience with platform-based architectureExperience with full application lifecycle managementExperience with contractual agreement management and procurementExperience in Transportation or Rail
• Experience in I&T security
• Any experience for these above would be considered as an assetEducation/Certification/DesignationBachelor's Degree in Computer Science, or equivalentCertified Information Systems Security Professional (CISSP)
• Certified Cloud Security Professional (CCSP)
• Microsoft 365 security administrator Expert
• Microsoft Certified Solutions Associate (MCSA)
• Microsoft 365 Certified Enterprise Administrator Expert
• Azure Certification
• Certification for Information Technology Infrastructure Library (ITIL) concepts
• Any designation for these above would be considered as an assetCompetenciesDemonstrates agility and drives changeKnows the business and stays current on industry needsApplies critical thinkingCollaborates with others and shares informationSets direction and inspires othersCommunicates with impactIdentifies needs and finds solutions to create value for all stakeholdersIdentifies potential safety and security risksTechnical Skills/KnowledgeKnowledge of Unified Endpoint Management and Mobile Device Management software (e.g., VMWare Workspace One, Intune, Azure Virtual Desktop, and Windows 365)In depth knowledge in architecture frameworks, methodologies and tools, and implementation experience in I&TIn depth knowledge of Digital and Modern Workplace, and cloud-based delivery modelsKnowledge of multiple concurrent initiativesNice to have both written and verbal (English, French)
• Any knowledge for any of the above would be considered as an assetThis position is posted as a grade 7.
For internal candidates, note that the grade level of the position may adjust based on the employee's experience.About CNCN is a world-class transportation leader and trade-enabler.
Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.
As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S.
through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.
CN is committed to programs supporting social responsibility and environmental stewardship.
At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.