Required Business Analyst

Business Analyst Location :

Charter is currently seeking an experienced Business Analyst to join our team starting July 2025.
This role will mainly support a business transformation project involving replacement of legacy systems.
The ideal candidate will have 8+ years as a Business Analyst with experience on business transformation projects.
Previous experience preparing a business for change:

conducting organizational readiness activities, facilitating business process model discovery, planning workshops, and requirements gathering sessions, to elicit business and technical requirements with an emphasis of understanding the business priorities.
Possibility of extension until project(s) are completed.
Collaborate with PMs, SMEs, 3rd party vendors, deployment teams, and the Application Management Services Team.
Coach and mentor business SMEs throughout the project lifecycle.
Document Use Cases based on Business Process and Workflow Models.
Elicit, document, manage and communicate functional and non-functional requirements throughout the project lifecycle.
Create and document feasibility studies, business cases, technical assessments, RFX.
requirements, project charters, user manuals, system manuals, policies, processes, and procedures, etc.
Create, coordinate, and execute test scripts, to verify that system and business applications meet specific requirements.

8+ years as a Business Analyst with experience on business transformation projects.
~ Certified Business Analysis Professional (CBAP) certification.
(Experience preparing the business for change by conducting organizational readiness activities.
~ Experience participating and facilitating business process model discovery and planning workshops and requirements gathering sessions to elicit business and technical requirements with an emphasis of understanding the business priorities.
~ Experience communicating technical concepts to a variety of technical and non-technical audiences to various levels within an organization.
~ Experience preparing project documents including, but not limited to, testing plans, use cases and user stories based on business processes.
~ Experience analyzing business requirements and translating into business rules.
~ Experience defining and outlining the scope of the business problem, opportunity, business outcome and identifying solution alternatives.
~ Experience coordinating and executing test scripts and utilizing formal testing methodologies to verify that system and business applications meet specific requirements
~ Experience in creating, planning, and executing testing strategies and in leading business subject matter expert through the process of User Acceptance Testing.
~ Experience developing training, training materials and facilitating training for both technical and non-technical audiences.
~ Experience working with Microsoft Azure DevOps is considered an asset.
~ Excellent communication (written and verbal) in English is required.
~ With offices nationwide, we offer innovative IT solutions, managed services, project delivery, and consulting.
Our mission is to align people, processes, and technologies to enhance communication, boost performance, and modernize businesses.
Using a business architecture methodology and human-centered design, we drive successful digital transformations, unlock new opportunities, and promote growth.
We empower our clients to focus on core operations with our comprehensive support.
Let Charter drive your business outcomes Forward, Together.