Lead UX Researcher Location:
Remote | Full-time
Reports to:
Head of Product Design
Accelerant is looking for a Lead UX Researcher to join our Product Design team. We've been conducting user research to inform design and product decisions, but so far that work has been led entirely by product designers and product managers. We're now looking for a dedicated researcher to take this work further - someone who can bring more depth and structure to our approach, and who will help build a practice that scales.
You'll collaborate closely with product designers and product managers to plan and conduct research across discovery and delivery, and help shape how research is embedded into our ways of working.
Practice Building & Operations
Define a strategic approach to research that supports both short-term product decisions and longer-term understanding
Define and track UX health metrics in collaboration with design and product leadership
Partner closely with product designers and product managers in planning and executing research across the product development cycle
Lead exploratory research to uncover insights in ambiguous or early-stage problem spaces
Design and lead research studies that inform product direction, feature prioritization, and experience improvements
Help set priorities for research across teams to ensure we're focusing on the most meaningful questions
Experience leading UX research within a B2B SaaS product environment, working closely with product teams in a fast-moving environment
~ Comfortable building a practice in a team that hasn't yet centralized research
~ Familiarity with defining, interpreting, and reporting UX metrics for product teams and executive leadership (e.g. 7+ years of experience in UX research or related roles, with a focus on digital product development environments
Accelerant is transforming specialty insurance through data and technology. Our platform connects underwriters (our Members) with capital providers to help small and medium-sized businesses thrive. You'll be joining a senior, collaborative product design team that partners closely with product management and engineering.
Accelerant cares about your well-being and offers a comprehensive benefits package designed to meet your diverse needs:
That's why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being.
We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need.
Remote work:
This position is open to remote candidates across the U.Most cross-team collaboration happens in the mornings of the Eastern Time Zone.
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