Sales Assistant/Receptionist

Sales Assistant / Receptionist

Crazy Ape Extreme Equipment is a dynamic, innovative manufacturing company based in the heart of the Canadian Prairies. We specialize in crafting high-quality, custom trampolines and crash pads for both personal and commercial use across North America. From backyard fun to professional-grade equipment for trampoline parks, our products are designed to deliver performance, durability, and excitement. We're a team passionate about active lifestyles, exceptional customer experiences, and bringing top-tier equipment to families, athletes, and businesses alike. Join us as we bounce beyond boundaries and redefine what's possible in extreme equipment!

Role:

We are seeking an enthusiastic and motivated Sales Assistant / Receptionist to join our growing team at Crazy Ape Extreme Equipment. In this dual-role position, you will be the welcoming face of our company, providing excellent customer service while supporting our sales efforts. This is an exciting opportunity to work with a youthful, innovative company that values creativity, teamwork, and a passion for performance. No prior experience is required-just a willingness to learn and a positive attitude!

Key Responsibilities:

Reception Duties:

• Greet visitors, answer phone calls, and respond to emails in a friendly and professional manner.
• Manage incoming inquiries about our trampolines, crash pads, and custom equipment options.
• Maintain a tidy and organized front desk area, reflecting our commitment to quality and professionalism.
• Assist with scheduling appointments, coordinating deliveries, and handling basic administrative tasks.

Sales Support Duties:

• Assist customers in understanding our product offerings, including trampoline configurations, safety features, and customization options.
• Process orders, prepare quotes, and follow up with customers to ensure satisfaction.
• Support the sales team by updating customer records, tracking leads, and preparing sales materials.
• Help promote our products through phone, email, and in-person interactions, showcasing the Crazy Ape difference.
• Learn and share knowledge about our high-quality trampolines and crash pads to provide informed recommendations.

Qualifications Experience:

Previous experience in sales, customer service, or reception is an asset but not required. We're happy to train the right candidate!

Skills & Abilities:

• Strong communication and interpersonal skills to connect with customers and team members.
• A willingness to learn about our products, processes, and industry.
• Basic computer skills (e.g., email, Microsoft Office); experience with Mailchimp or other email marketing services is a bonus.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive, can-do attitude with a passion for helping people.
• Team player who thrives in a collaborative, innovative setting.
• Interest in active lifestyles or trampolines is a plus!

Hours:
Full-time, Monday to Friday, 9 AM to 5 PM CST (flexibility for occasional weekend or evening support may be required).

Compensation:
Competitive hourly wage based on experience, plus opportunities for performance-based incentives.

Crazy Ape Extreme Equipment is an equal-opportunity employer. We encourage applications from all backgrounds and are excited to welcome someone eager to learn and grow with us!

Resumes can be sent to *** Applicants must be legally eligible to work in Canada.